Get matched with top concrete patios, walks & steps installers in Winchester, IL

"Ryan Musick and his Fivestone Foundations team were professional from the start. Ryan was accessible and prompt for his appointment to bid the project. He quickly took measurements, explained the capabilities of the system he wanted to install and emailed a bid soon after.  <br /> The project started the day my family and I left for a summer road trip. The Fivestone team arrived early and got right to work. We were doing last minute packing and loading up our car. The guys were polite and friendly and moving quickly on the job. Apparently, my older home has a thin concrete slab which allowed them to move around the perimeter of the basement in less time than they had anticipated. We left town and left them with access to the basement. Ryan kept us updated on progress and completion of the job. I was pleasantly surprised upon my return, at how clean they had left the basement. I had seen the amount of concrete and dust dislodged at the beginning of the project and there was not a trace when I returned.  <br /> It was some time before we had any rain in the St Louis area to test the system and when it did finally arrive, we noticed that a floor drain outside my basement door was clogged with silt. The sump system was not working for this particular exterior drain. I texted a picture to Ryan and he called immediately. He said he would talk to his installers and get back to me. Within the hour, he called back to say that the installer had worried about tying the drain into the sump system and thought that connecting it directly to the sewer line would be a better way to handle the dirt and silt.  <br /> Within 24 hours, another Fivestone Foundation team was at my door to connect the floor drain to the sewer line. That was fantastic response time! Again - they were polite, respectful, moved quickly and cleaned up after themselves.  <br /> I would highly recommend Fivestone to anyone looking to install a basement drain tile and sump system. They are knowledgable, professional and prompt.  <br />"

"Working with Dave and his crew was an excellent experience. They provided top notch service and explanation of the process involved. Our garage floor had over 40 years of road salt and chemical from Illinois winters. The floor had a couple of large cracks and a significant area of pitting and wear from the limestone in the concrete being eaten away by the salt. The floor now looks like a masterpiece. We've already experienced a snow an the floor cleaned up wonderfully. I'd highly recommend Concrete Ink!!"

"Very smooth job--done in one day. They offered the polyaspartic coating for what others charged for plain epoxy."

"We called Bob to do an estimate on our roof. He explained that he had jobs lined up to be completed before ours, but if we sprang a leak, he would come and tarp it immediately. Fortunately, that didn't happen. As it was July, Bob and his helper showed up quite early in the morning to begin work. Bob explained his work schedule, meaning he would take off in the worst of the afternoon heat and return in the evening to continue. They draped tarps around the house to catch errant nails and shingles as they tore off the old roof. We learned that there are certain detailed tasks that Bob does himself, like flashing around a chimney. He is very particular about the quality of his work which we consider a excellent trait in a workman. The roof was completed in a matter of days and the yard was cleaned up. Our roof looks great and we have had compliments from so many of our neighbors. We will definitely call him again!  <br /> <br /> <br />"

"They did a great job. They laid plastic on the floor so they could go in and out of the house without making a mess (though they should have laid it first rather than after a few trips back & forth with dirty shoes), and the work was done within the estimated time. They explained each step as they did it and cleaned up thoroughly after they finished the work. We were very satisfied with the work completed. <br />"

"Excellent prompt affordable service. <br /> I was contacted directly by Patrick, the owner, over the holiday weekend. <br /> He quickly scheduled an appointment for Tuesday after the long weekend. Once he assessed the work needed, he got me a great price. <br /> By Wednesday morning, he and his team had installed a new garbage disposal and new toilet. All the work was done quickly and while I was at work. They got everything done properly and left no mess behind. It was a seamless process and I am very satisfied with the results. I will be using them again for any plumbing issues. <br /> I highly recommend this service. <br />"

"The entire crew was very professional, and worked hard for three full days. They answered all my questions and addressed all the issues during and after the installation. The new sidewalk and patio look great! The new sod completed the project. All is great as of now. Would recommend to a friend. <br>"

"Monday they showed up on time  , by the end of the day roof was ready for shingles.and the yard was cleaned up. Shingles went on tuesday , they finished wednesday  yard all cleaned up again and job completed. <br />"

"<p>the porch was raised approximately 2", which is fine.   I was also led to believe the gap between the porch and the home which had developed as a result of the porch settling would be closed as the porch was raised (and rotated back toward the house).  The gap was not closed, which was my primary reason for contracting the work.  While I have to believe that the porch is now completely stable based on the helical piers, the aesthetics were not improved.  Furthermore, when I returned home, the gap had now been filled with a caulk (about 2" wide) across the entire length of my porch.  Unfortunately, whoever put applied the caulk did an extremely poor job.  After a $9000 job, I now have to have someone else come out to meticulously remove the caulk and reapply in it in congruent and professional manner.  When I questioned John about this, he said "Well, caulking is not our forte'".  If it is not their forte, why did they do this?  I did not ask him to do it nor was it a part of our agreement.</p> <p><br></p> <p>What was further irritating, after they completed the job at approximately 4pm on a Tuesday, I rec'd a call at 8am Wednesday morning demanding payment of the balance of the bill.  When I let the admin know that I was about ready to get in a cab to the airport, she got nasty and said "The Contract states that full payment is due upon completion!".  While that is technically true, it wasn't more than 16 hours after the fact.  Understandably, this left a bad taste in my mouth and feel that the professionalism and courtesy that drew me to RamJack was dissolved as soon as $$ was in the picture.  For the record, I provided her my credit card number and paid them during the phone call.</p> <p>In the end, I'm not sure whether another firm would have 'closed the gap' or not, but the point is that John all-but-promised me that it would be closed.  I of course didn't anticipate it being flush with the house once more, but certainly expected some progress and I would not have expected a botched caulk job to cover it up.</p> <p>I am neutral on my rating, but the test of time will determine whether they stabilized the porch.</p> <p><br></p> <p><br></p> <p><br></p>"

"<p>Just wanted to drop a line or two and let you all know how impressed we were with both your workmen and their work.  In today's society, you just don't find companies that really do a great job, they usually just do enough to "get by".<br /> <br /><br /> <br />At times, without their knowledge, I was home and could hear some of the men talking.  Much to my surprise, their language and subject matter were always appropriate.  Don't find that much in the labor force today!  It spoke volumes to me.  When they did speak with us, they were always very kind and informative.<br /> <br /></p> <p>The work that was performed consisted of excavating the dirt to gain access to the footings on both sides of the foundation.  On the inside, they had to bust out the concrete floor and hand dig to the footing in order to install their brackets for the "unified lift system".  After installing the brackets, they attached special hydraulic equipment to the brackets which drove 3" diameter<br /> <br />pipes down to bedrock.  Next, they attached a hydraulic jacking system to each pier location.  Using their special vehicle with a unique hydraulic pumping system they attached hydraulic lines to each location and were able to do a controlled lift.  From what we understand, your company is one of the only ones that can perform this "unified lift".<br /> <br /> <br /> <br />We were taking pictures daily and emailing them out to family and friends who could not believe their eyes!  They started out making our basement look like a bomb went off and when they were done it was swept and looking very nice!<br /> <br /><br /> <br />All this to say that the work done was absolutely astonishing!  We will highly recommend EHM to everyone that we hear may need this type of work completed.<br /> <br /><br /> <br />Thanks so much again.  We were dreading having this work completed, but you all made it so much nicer by your<br /> <br />expertise, kindness, and professionalism.</p> <p>Mike and Cheryl <br /> <br /></p> <br />"