Get matched with top window a/c unit service or relocation pros in Winchester-center, CT

"Ali's, (the owner) men showed up when they said they would. This was my daughter's condo. I got there a half hour before the men came. I found that my daughter didn't take the cover off the compressor. I called Ali to tell him what I found. He said his men were 5 minutes away and let them look at it. If that is all it is he would wave the service charge. After checking out the unit thoroughly they determined that the cover was the problem. The air was blowing cold. As Ali promised there was no service charge. It is refreshing to do business with a man of integrity. Not only will I call him for my daughter's unit but he gained a customer in me. His reviews are outstanding and now I know why."

"I'd become increasingly concerned about the company I was using for my AC and heating needs. When I knew we needed a lot of work doing, I decided to search for a new company that I could trust. We needed to get 4 new AC units installed. They were 17 years old and leaking, so we took the plunge and decided to replace them. I had a lot of questions around the systems in my house and what to install. During my phone conversations Donny was extremely helpful and patient. He answered all my questions and I believe that he gave me honest suggestions on the best solutions for my home and living situation. I found him to be honest, trustworthy and very knowledgeable. The install went smoothly, one of the units was tucked away in a tight closet in my daughters room, and they dealt with that easily. They installed 4 new controllers. They were tidy, and worked long hours to get the job done. In addition they spent time explaining the new systems to us and answering questions of ours that arose. We are really pleased with the new systems and controllers, we have peace of mind that we've installed good, reliable systems, and that we have a great company looking after our AC and heating needs. I also hired them to do annual service visits for our heating and AC. So far they have performed the winter maintenance visit, and identified a couple of things that needed addressing to prevent possible problems this winter. What they recommended made sense to us, and we thought they were valid and worthwhile repairs. As we trust this company, we decided to go ahead and get the work done. Chris D came to do the repair job. He was very friendly, helpful, hard working, and did a great job. He also took time to make sure we knew what was going on. I'm hugely relieved that I found this company. It's increasingly rare to find companies to help out in the home who are good at what they do, honest and trustworthy. I highly recommend them. BTW I'm also impressed with their office support staff. They are super friendly and helpful, calling back when they say they will. Booking appointments is super easy with this company."

"Inspection and work performed was extremely thorough, well communicated throughout the job so I could understand the status and look to the future of our units. He also allowed me the opportunity to look at what he had done, and what the duct cleaning company had or had not done. Specialist (Dennis) offered me a very reasonable service plan for the season that seemed very good value and which I paid for."

"First, the lady who called was very professional yet friendly. Second, the tech showed up early, observing proper covid-19 protocol. Diagnosis was quick and he explained very clearly what the issue was. Would not hesitate to recommend them to anyone needing service especially for geo thermal units as most companies don't seem to want to touch them."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"Joe and his crew did an excellent job installing new boiler and indirect hot water system. I made the decision to convert to gas and replace my 21 year old oil fired boiler. Everything went along smoothly and professionally. Joe kept me informed every step of the process and job was completed on time. I would definitely recommend."

"I had the equipment replaced, a brand new, super high efficiency, fancy, lovely stuff. It's a central air system, and it's Lennox equipment. It's high efficiency. You can get it for less than that, but you're not gonna get the high efficiency quiet and all that kind of stuff. I had received other quotes which were like more money for the same system. I have been using them since 1986. No complaints. They do their thing, and I can't fault them. I have a service contract with them for this."

"I was very impressed with the service I received. When scheduling the appointment everyone I dealt with was responsive and polite. I had called because our A/C wasn't working and they were able to schedule a technician to come service the unit the next day. The technician (Devin) was very nice and he explained the work he was doing. I had not had the A/C unit serviced for a while (shame on me) so there were several problems. He was able to address them and he also encourage me to get a service contract so we can have the system serviced annual. Overall I was very happy with the work that was done. Thanks!"

"Juan responded quickly on a Sunday afternoon. He was very knowledgeable and fixed the broken part. Fortunately, Juan had the part in his truck and was able to get my furnace working again. The service was impeccable! However, the weekend rates are expensive the service cost me $699 for installation of a $70 part. The 2-hour service call was $500 ($249 per hour)."

"We used Schede to replace our central air conditioner. Overall, we are satisfied with the new system and the price but the customer service was not satisfying. I think they did everything we needed in terms of the mechanical work. But they should better train their office help. After we agreed on the installation date, I asked what time the crew would arrive that morning. They gave a vague answer so I asked again the next day. But they arrived two hours later than expected. After they were done, we discovered that we needed a minor adjustment and scheduled a time for them to come. An hour after they were due, I called and was told they were not coming that day. The next day was the same – I called after they were overdue and was told they were not coming that day. They finally came the third day. The technician solved the problem and was apologetic. But it was quite frustrating that they did not come as scheduled and did not initiate the call to say they would be late or there was a problem."