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"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"The heating was fixed but I am very unhappy about the pricing and lack of transparency. The service technician tried to upsell me a $200 safety valve that I “absolutely needed” (but online said should be able to be installed for less than $50 and was just another added feature to shut off the AC if the drain was clogged). The technician said he would not charge me for the repair on my dampener but I got a $40 charge anyways after refusing to pay for the safety valve, which I said I would buy myself. When I had spoken with Casteel on the phone the night before, they said the $40 charge would be for a second HVAC unit, which ultimately did not get serviced. I never received a detailed explanation of these charges and instead said this was a “miscellaneous fee” for repairs. They got the job done but I do not think I would hire again solely because I felt like I was being taken advantage of for most of the visit. I could not get the $40 charge removed after calling Casteel and explaining the situation. So it was a $129 service call with no parts replaced more expensive than other providers."

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"If you're considering transforming your builder-grade basement into a fully functional living space, look no further than Alpha Construction Group. My experience with them, sourced through Angie's List, was nothing short of exceptional. From the very first call to the final day of service, their professionalism, attention to detail, and commitment to excellence were evident at every stage. At the helm of this remarkable team is Rick Wright, whose leadership and expertise set the standard for top-tier service. Rick's exceptional listening skills, thorough understanding of project scope, and clear communication ensured that every aspect of the job was executed to perfection. Throughout the process, Rick and his team, including the affable Glenn, maintained a positive and approachable demeanor, readily addressing any questions or concerns with confidence and expertise. What truly sets Alpha Construction Group apart is their unwavering dedication to customer satisfaction. Despite the inevitable challenges that arise in any construction project, Rick and his team navigated every obstacle with professionalism and grace, ensuring that the project stayed on schedule and exceeded expectations. Their commitment to delivering results that go above and beyond is evident in every detail of their work. From selecting flooring to coordinating with subcontractors, Alpha Construction Group demonstrated a level of organization and efficiency that is truly commendable. Thanks to their meticulous planning and execution, my project was completed ahead of schedule, with no surprises or delays along the way. If you're in search of a general contractor for your basement completion project, I wholeheartedly recommend Alpha Construction Group. Their passion for their work, dedication to customer satisfaction, and commitment to excellence make them the ideal choice for any home improvement project. Trust me, you won't be disappointed. Sincerely, The Johnson's of Braselton"

"Job done well"

"The owner of the company came and disassembled my sewage pump in my basement and tested it. It had some slight oil leakage but was still working properly. Nevertheless ,Brad and I concurred that replacing the pump now was the wiser choice. He offered to go to his supplier to secure a new pump and return to install it the same day which saved me some money and eliminated redundant work.He returned with a top of the line Liberty and completed the installation the same day which I appreciated. Brad and his partner Jose are very experienced young plumbers and I will definitely use them in handling my future plumbing needs."

"Very well. Would recommend"

"Expensive. Tech said he couldn't repair oven, did partially fix clothes dryer (button was wedged), but still charged both troubleshooting fee and repair fee cause he didn't fix the oven. I didn't give them a great review on a review site and they turned around and phoned me ASKING to to explain my low rating. For that reason alone, I'm dropping what I gave them on the other site from a 3 to a 1 here."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."