Get matched with top in Winnetka, IL

"Lincoln was A on everything. The only thing is you have to pay in cash for everything, he is an old guy, and don't take checks or charge. He did an tremendous job fixing busted pipes, had lines busted, he gave me an fantastic price, fixed the concrete, and everything. The only thing that I don't like is that they don't take charges, but I was fine with it."

"Our drain was backing up and nothing was working . I talked with the owner and sent him pics. He gave my an idea of the scale of the job and was able to schedule us in right away. The worker showed up early inspected the job and had a thorough plan quickly. He explained the work to be done professionally and was very friendly. The whole job was completed within the time frame explained including cleanup. He tested and verified the repairs. I will definitely use them again . Pricing was very fair and reasonable."

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

"Nick was straightforward on options for repair and replacement. Friendly and professional."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Extremely well. Gus is competent, careful, meticulous, knowledgeable, willing, honest, and personable. He takes a no nonsense approach and gets the work done efficiently. He has wide experience and made some worthwhile suggestions for my project. In my case, I particularly appreciated that he was local, available on relatively short notice, and responsive to my somewhat weird circumstances: the project had stalled, and I needed help to move forward."

"I hired AJ originally to finish the main drains in one of our buildings. After seeing his quality of work and transparency, we hired him for another building we had down the road for snaking out drains and repairing some terrible plumbing work done by previous plumbers. He corrected the issues in a timely manner. I highly recommend this company if you have any plumbing needs!"

"They did a great job, showed up on time, installed the faucet quickly and cleaned up after themselves. I would hire them again"

"Great experience overall. Originally hired this firm just to refinish a bathtub although I had many other repairs to do. While assessing the bathtub job, Matt offered, for a very fair price, to replace the tub faucets and new vanity that I had purchased . He also found where water had gotten into the wall behind the tub faucet and made the wall soggy. He was able to remove the tile, repair the wall, and replace the tile, without additional charge. After beautifully finishing the bathroom, I asked Matt to quote on removing a kitchen cabinet and repairing and painting the drywall around it. He did a fabulous job, again for a great price. Then I asked him to paint the garage door and porch ceiling. All the work has been done well. I use this firm repeatedly because of the work quality and price."

"Had an exterior faucet that needed to be replaced. Lenny was great. I requested a quote around 1 pm and he was there to fix it by 3:30. He was fast and did a great job!"