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"Entire experience with Green Tech Plumbing was excellent, start to finish. A power outage shut down my old hot water heater with a message indicating the control unit needed replacement. I called another plumber for a service call, who indicated that to replace the control would be about $1200. Because the heater was already 10 years old, I thought it would be more cost-effective to replace the heater entirely. I got quotes from the first service company then requested quotes from several other companies specifically versed in installing AO Smith water heaters. Not only did Green Tech respond quickly, they had the lowest quote by far (a full $1450 less than the highest quote for installing the same model), Kevin at Green Tech also took the time to see if they could first get a control unit for a more reasonable cost and simply replace it (it was less but still high enough that I opted to replace the unit; however I appreciated that he did his due diligence). They were able to schedule to come out to replace the unit the next day, texted in the morning to let me know when they would arrive, and the two-man team actually arrived a bit ahead of schedule and set right to work. Work was completed within the estimated 3 hours, including removal of the old unit to the alley (where their scrap metal person picked it up withing 90 minutes). Service Tech (Mike?) let me inspect the work, answered my questions, and waited until I ran the faucets in my house to make sure all were in working order. I had also asked them to unclog an outside drain that was causing rainwater to backup and come in under my basement door. They threw in that rodding at no extra charge! Whole work area was left clean and neat. Could not be more pleased and would definitely recommend them to others. Thanks to the whole team."

"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

"Dom came out to look at the sink. He let me know it would need to be rodded, but the pipe itself was very rusted and may need to be replaced. He tried he best to find a way to get the sink fixed that day without needing to replace anything. Unfortunately the sink is done. He was able to get a technician available right away for tomorrow to start the process of replacement. Very pleased with how this was handled."

"The jobs went very well. Gus arrived on time, replaced screens quickly and cleanly inside our home on a tarp, and also replaced two broken hinges on a kitchen cabinet. Both jobs were completed in the estimated time and the price was exactly as quoted beforehand."

"Matt and I discussed the potential work over the phone, and he was able to give me an accurate estimate of cost, so I gave him the go-ahead to do the work.  He arrived on time with an assistant and got started right away.  In all, the work to strip and finish the tub took about 4 hours, as Matt told me to expect.  I believe drying time was 24 hours.
The results are terrific.  The tub looks good as new - shiny and bright  As an added bonus, the bottom of the tub is textured, meaning I no longer have to mess with a plastic bathmat. 
The tub is original to the home and, over time, the stopper in the drain disappeared.  I bought the home several years ago and have had to use a rubber stopper in order to fill the tub.  You know the know kind...a white rubber stopper complete with a chain.  Matt turned me onto a company who sell a cool fix for that problem.  I ordered a new drain, in the finish of my choice, that glued right on top of the existing drain (with a built in adhesive) including an integrated pop-up stopper and a strainer.  I bought a 2 piece set that included an overflow to match the drain and the total cost was around $50.  Thanks for that tip Matt!
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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Excellent, as always. They have done SO much work for us over the years - 13 years since I have been here at our condo. We have two catch basins that need to be rodded and cleaned as preventive maintenance regularly. They have also done some work for us when we've had tree roots grow into our sewer lines. They were far less expensive than other quotes and did the work just as well. They are terrific. Angel, who always services our condo building is the best!"

"Nick was straightforward on options for repair and replacement. Friendly and professional."

"Great, and it was all done long distance, since we live in another state. The work was at our Chicago condo They could have really let down but never did. I have recommended Splash to my building manager, too, if other owners need a reliable, courteous and reasonable plumber!"

"Had an exterior faucet that needed to be replaced. Lenny was great. I requested a quote around 1 pm and he was there to fix it by 3:30. He was fast and did a great job!"