Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Winston Salem, NC

"Very nice and knowledgeable. Not too prepared for the quote no flash light or nothing for measuring"

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Ken, Gerry & Malik finalized the waterproofing issue in my basement. These guys were fabulous! Not only did they clean up the basement area very well but walked me through the scope of the project as well. I found them to be very knowledgeable and customer focused. My personal experience working with everyone at Tar Heel Basement Systems has been extremely positive and I recommend them highly."

"Todd Travis and Darnell replaced non functioning french drains Water just pours off the street, driveway and hill down into the front of my house. The old (9 and 2 year old) drains were not working. Don't call a landscaper to do this work!!! This is a real waterproofing company that understands how water flows. Great job!"

"A great group of folks - professional, courteous, friendly, and thorough. What more could one ask for? They 'upgraded' the insulation in my attic, and discovered and addressed a couple of problems I was not aware of. Great job! I'll refer you to all my friends. It's good to know that you also do crawlspace/basement encapsulation."

Here at Dry Otter Waterproofing, Inc., we specialize in all of your below-grade waterproofing needs as well as foundation repair needs. Anything from a full encapsulation, to sump pump installations to structural repairs. A home is your largest investment, let us protect it for you. Give us a call today at 704-966-1771.

"Chris ‘s work was exceptional. He was the hardest working, with results far exceeding my expectations. He takes out all of loose rocks/etc and smoothed out ground after vapor barrier removed. He also installed a catch basin and sump pump in low point. Tested all. I was impressed enough that I gave him additional work to quote."

"Lane came out and listened to all our needs. He walked us through a very clear plan for our basement. They gave us a reasonable quote and were able to schedule us a few weeks later. It took them 2 days to do the work and it was done very professionally. The crew was extremely nice. They brought extra plastic to make sure all our belongings were covered. They even helped me move my washer and dryer! They made sure everything was clean and to our standards before they left. The whole experience has been great and I highly recommend them for whoever is having water issues in their basement or crawl space."

"Kendall King completed the subfloor insulation and vapor barrier quickly with no problems. The price was reasonable and the workmanship very professional."

"I would like to express my appreciation of a job well done! From waterproofing basement walls, new vapor barrier under house, mold treatment, and repairing all outside downspouts- all problems were corrected and expertly completed! Christian Bowles is highly professional, very knowledgeable and courteously explained in detail the areas to be corrected. I would highly recommend this company to anyone who needs their services! A company of excellence! Once again, Thank you for a great job!"