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"Very professional. We love our new gas logs."

"I thought listening to recommendations on Angi would be the right way to go, man was I wrong. I called them about a water leak at a cutoff valve and when they arrived late, they charged me over $400 to replace the cutoff valve. Then gave me an estimate to replace water lines through the attic instead of having them under the slab as they are now, If water leaks in the attic would not you think that would make a worse mess and damage? But the kicker is they gave me an estimate of over $9,000 to do this which one person to do the work and would take one day? $9,000? Were the new water lines going to be made from gold or what? Never again will I call them."

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"Avoid this company. They came out to my parents property a day earlier than expected. Started probing the ground to find the septic line and weren't able to find it. 15 minutes later water was coming out of the ground, come to find out they poked a hole in our water line. We tried giving the worker a call and he denied it...We had Johns Plumbing come out incurring a $600 charge. The owner Tommy came out looked at the pipe, said he make this right and reimburse. He never came back and ignores my calls and texts. The fact they did this to an elderly couple who are in their 80s with medical issues shows negligence. This experience not only highlighted their lack of responsibility but also revealed a disregard for the well-being of vulnerable individuals. It's crucial to share this to prevent others from facing similar issues."

"It went great. Workers were professional, on time the time they said they would be there. Worked and completed the remodel. My bathroom and floors look great!"

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."

"It was quick and easy the technician knew what was needed for the fix"

"Everyone we worked with at HousePro was professional, courteous, and kind. They were very helpful and easy to communicate with - we look forward to working with them again!"

"L Collins Plumbing made our toilet replacement completely hassle-free, and we're thrilled with the result! He communicated clearly, worked with impressive efficiency, and the quality of the work is excellent. We especially appreciated that there was zero mess for us to clean up afterwards ? he took care of everything, including disposing of the old toilet and all the trash. Highly recommend L Collins for a job well done!"

"I was very pleased with the work Hector did. Will definitely use him again."