Get matched with top basement drainage channels installers in Woodbury, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

"Nixon Vasquez was promptly available to do electrical work and air conditioners installation."

"Nick helped me with a ground based solar project. He dug an electrical trench and laid the conduit. The town inspected and signed off on his work. Great communication, fair price, and precise execution of the work."

"Excellent, very professional crew, installed a new sump pump quickly . Very personable, clear explanation of all work"

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"He was on time, friendly, and honest. We had a plumber tell us that the pipe was broken at the septic tank so Phil and Mike came out to dig it up and replace it. When he dug it up he found that the pipe was not broken and was totally honest about it and gave us options and help that solved our issue we were having. I would totally use him again for any work I need done in the future."

"My review of the work I have had done by Thomas Gianni & Sons Inc.. They really did a great job of working on my property. I call their office and asked to get some excavation of removing a couple of tree stumps in my yard and to put down approx. 20 yds. of gravel in an area near my shed. It was just about three or four days and they call me back to confirm to come out the next day, June 22. Their employee came by early in the morning and went over all the project. Figured out what equipment he needed and measured up for the materials and started the work about an hour later. He was very cautious and caring about minimal damaging to the yard. After removing the stumps he graded the surrounding area with the machine to the point where I only needed to rake it out to plant new grass. The gravel was put down flat and clean; not a mess. I would definitely hire them again."

"A.J.  was great to work with.  His team graded my backyard and it looks fantastic! They were fast and reliable. <br /> I definitely recommend M&M Construction/ Drainage Pros.  They have also helped put me in touch with other colleagues for tree work and plumbing who are reliable and cost effective. <br />"