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"Basement Project We absolutely love our new basement! I was very nervous when selecting the contractor for this job. I interviewed three contractors for the job, all seem very decent, but what set Best Home apart was Jeff Segovia. He designed the whole layout of our basement (we love it) and oversaw the entire project from beginning to end. The construction crews were very polite and friendly. Best Home did an excellent job and very flexible with many changes I had and they completed the job on time (took 3 months and exactly 1 week)which was amazing. I am actually hiring them again for additional projects. I highly recommend Best Homes!"

"Everything went very smoothly. Sam, the plumber, and is highly professional and knowledgeable. He replaced 3 faucets, 2 sink plugs, two valves, and two supply lines. Sam inspected the p traps, and he added adhesive where it was necessary. Sam also took a look at my two year old hot water heater, and he assessed my water supply to this unit. We discussed performing a complete drain, and check of the components of the heater at a later date. Sam also advised me that a toilet in the basement should be replaced with a more updated commode. We rarely use this toilet, but it's 35 years old. I felt comfortable speaking with Sam. I did not sense he was doing a sales pitch."

"The most professional and best contractors we’ve ever used. Robbie remodeled our master bath and did an excellent job. He was reasonable, had great communication and does quality work. We will hire him again."

"Andy and his team had excellent people skills and communicated with directness and interest in our kitchen remodel project. All the materials arrived in a timely manner. The work was completed a day early."

"Allen of Arms Home Improvement did a great job for us helping to diagnose and repair complex structural issues in our home. We greatly appreciated the detailed proposals, his communication throughout, and outstanding quality of work. Allen was able to finish on time, even when finding and solving additional issues that arose during the repairs. We would highly recommend Arms Home Improvement, and will look to work with them again in the future."

"After extensive research I finally decided on Cabinet Restoration based on all of the positive, glowing reviews and my initial meeting with the owner, Pete.  I decided on new drawer and cabinet fronts along with the boxes being redone with new veneer.    I was confident the job would be completed professionally with a high quality outcome.  Unfortunately, that was not the case.  If Pete tells you he will leave you in the very capable hands of Rob, tell him no, you want someone else.  Rob did a very poor job, he was dishonest, deceptive and had no regard for my house. · Several times I had to clean urine off my bathroom floor.  There are no men in my house · I had clean what looked like either paint or caulk off the bathroom sink handles · I had to clean what appeared to be coffee that was poured into bathroom sink · Rug I put in kitchen because it was snowy, I asked if he didn’t need, please roll up and put aside.  Instead the rug was dumped into the dining room along with all of the debris from the rug · The day the job was finished when I came home to meet with Rob, he was not in his truck, he was not in the kitchen, he WAS wondering in the house somewhere · Didn’t bother telling me when he blew fuses · Added shims atop my dishwasher under brand new counter.  I have no idea why.  Now, coincidently, dishwasher leaks. The list of problems with the work performed : · I pointed out a scratch and was told, “oh that was caulk, it is gone”. Right in front of me he pretended to fix it.  I opened the cabinet and it was still there · Sink front hung crooked · Lazy Susan doors hung crooked · two square corners were not square because the corners had been chipped off · seems had glopped on paint the appeared to be covering the jagged, chipped seem edges · veneer inside a cabinet was mounted over top of microwave bolts, not around them · a new cabinet front has what appears to be a puncture mark protruding  from the inside out · behind one drawer front the veneer is cracked completely from left to right · all of the cabinets where caulk was placed need to be cleaned of the excess caulk that is smeared around Initially Pete did tell me there would be minor imperfections if I look closely.  Everything I was seeing did not need a close examination. When reviewing the job on the last day, I said I wanted the scratch fixed.  Pete offered me either a credit of $175, or they would order new veneer and come fix it.  I told Pete I did not want Rob back in my house.  Pete apologized and then offered me a credit of $1500, “that means I will charge only my cost”.  That may work for them, but I spent thousands of dollars and I am stuck with a subpar job.  I am the one in the hole and very disappointed.  It has been about six weeks and I still can’t figure how to mend all of this.  The biggest disappointment was Pete never offered to look at the job, or send someone other than Rob to fix everything."

"Tri State was prompt—they had a tech out within hours when our 20-year-old HVAC broke down. The repair estimate was $800–$1,200, and they also sent a salesman, Mike, to discuss replacement. Mike was courteous and knowledgeable, but, when we sat down to review the quote, the sales process turned into a bad car-buying experience. They started at $34,000, then "discounted" to $29,300—$10,000 -$12,000 higher than other quotes for the exact same unit. Even factoring in their warranty, they remained $8,000–$10,000 overpriced. Mike also claimed they were a four-generation family-owned business, but I later found out they’re owned by Sila Services, a Goldman Sachs private equity firm—which feels misleading. To their credit, canceling was easy (though I hadn’t signed a financing agreement or put money down). Bottom line: Get multiple quotes. Their pricing was excessive, and the sales tactics felt manipulative."

"I accidentally broke the PVC pipe leading out of the condensation drain coming out of my air conditioning unit. (This may seem to be a minor problem, but that is only because you didn't have to haul the buckets of water produced during this heat spell to the sump pump drain.) I put in the request on Monday afternoon. They arrived first thing Tuesday morning -- early. It took them all of about 15 minutes. I could not ask for better service. They were prompt, professional, friendly, and courteous."

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."