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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Sign contract April 4th 2025 was told would take two to three weeks this job was removing pressure treated and replacing with composite material we picked out samples from local building material outlet and showed so-called supervisor what we wanted was told he would be ordering them funny thing where we got the samples all items were in stock at least a week delay items had to be special ordered what we were told another special order for the railings another week delay called or message several times to correct mistakes July 4th is just around the corner job is still not complete"

""Outstanding Kitchen Transformation!" We recently had our kitchen refaced by Jesse Dugan, Kitchen Tune-Up and we couldn't be happier with the results! From start to finish, the experience was seamless. Jesse and Dave were professional, punctual, and incredibly skilled. Jesse took the time to understand our project and provided expert guidance on design options. The craftsmanship is top-notch, and our kitchen looks brand new! The attention to detail in every corner is impressive, and the quality of the work exceeded our expectations. Our space is now modern, fresh, and it's truly a joy to cook and entertain in. Not only did they complete the project on time, but they also made sure the area was clean and tidy each day. Communication was excellent throughout the process, and we always felt confident in their ability to deliver. We highly recommend Jesse Dugan, Kitchen Tune-Up for anyone looking to reface their kitchen."

"They came to refinish my stairs. Very meticulous and left our home spotless."

"I recently hired them to fix a furnace that had stopped working and a smoke alarm that was not wired correctly. Cesar's responsiveness was excellent—he came out quickly and assessed the situation thoroughly. He even went into the attic space to locate and repair a faulty wire, which resolved the issue completely. The pricing was fair and transparent, and I felt the overall value of the service was outstanding. [Company Name] demonstrated professionalism, skill, and attention to detail throughout the process. I highly recommend them for anyone needing reliable and high-quality construction or repair work.""

"Wonderful, he quickly fixed both kitchen drawers and was so helpful. Well worth the $50.00 fee. I plan to use him again to install new kitchen sink and fixture."

"Excellent ,excellent. First of all , they came with another man , They arrived at my house on time. Materials and equipment were ready to go. They work and cleaned up afterwards. Very efficient. I'm already planning on hiring him again."

"Scott was very quick to respond and get the job done. He is very knowledgeable. His prices were fair. I will definitely be calling him again! I thought I needed a new faucet but he let me know all I needed was a new hose. I really appreciated his honesty. He saved me some $$$."