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"Did a great job. Very responsive, on time, and professional. Alexis was also patient with explaining what failed and what the fix was."

"Dom came out to look at the sink. He let me know it would need to be rodded, but the pipe itself was very rusted and may need to be replaced. He tried he best to find a way to get the sink fixed that day without needing to replace anything. Unfortunately the sink is done. He was able to get a technician available right away for tomorrow to start the process of replacement. Very pleased with how this was handled."

"Matt and I discussed the potential work over the phone, and he was able to give me an accurate estimate of cost, so I gave him the go-ahead to do the work.  He arrived on time with an assistant and got started right away.  In all, the work to strip and finish the tub took about 4 hours, as Matt told me to expect.  I believe drying time was 24 hours.
The results are terrific.  The tub looks good as new - shiny and bright  As an added bonus, the bottom of the tub is textured, meaning I no longer have to mess with a plastic bathmat. 
The tub is original to the home and, over time, the stopper in the drain disappeared.  I bought the home several years ago and have had to use a rubber stopper in order to fill the tub.  You know the know kind...a white rubber stopper complete with a chain.  Matt turned me onto a company who sell a cool fix for that problem.  I ordered a new drain, in the finish of my choice, that glued right on top of the existing drain (with a built in adhesive) including an integrated pop-up stopper and a strainer.  I bought a 2 piece set that included an overflow to match the drain and the total cost was around $50.  Thanks for that tip Matt!
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"He's done excellent work. On time, cleans up and don't leave debris and everything is in tact. They should be at the top of your list."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"They responded quickly and performed the work to my satisfaction clearing the drain of roots all the way to the city street."

"I've used Splash Plumber for several projects and have never been disappointed. I've worked with Tom McHugh and he has always been responsive, punctual and very professional. Every job he has done for me, you would never know he was there because he is so meticulous and clean; I can't say that about too many service providers. His rates are very well priced and fair; I've never felt as if I was taken advantage of and he always makes a point to tell you upfront exactly what will be need in a job so there are no surprises or hidden costs. I've recommended Tom and Splash Plumber many times and will continue to do so; I appreciate their integrity, knowledge base and work ethic.
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"They did a great job, showed up on time, installed the faucet quickly and cleaned up after themselves. I would hire them again"

"Joe impressed me from the start by returning my call from his vacation to set up time to come give estimate when he returned. He was not only on time, but early on the day of estimate. The estimate was a range of cost based on the fact we didn't know what damage we would find in terms of whether the mold spread behind tub surround. Thankfully when the wall was open we could see it hadn't spread so it was at the low end of the estimate even with us adding an extra job on there that I forgot to inquire about. The work was done in two stages. Joe and his plumber came out the first day to do all plumbing related work. They switched out all the bathroom trim from builders grade that came with house to a nice satin nickle that we provided. It looks great. The shut off valves under sink were locked up from age/corrosion so they needed replaced so the sink was a little more involved than initially thought. The reverse osmosis we provided to replace our old one was quite different and the fittings and lines were different so it was a little tricky but they got it up and running for a fraction of previous quotes we had gotten from other plumbers. The drywall repair was done by his drywall guy the next day. Did a good job repairing the bathroom in a tricky spot that left little room for working. The drywall repair plan for my son's room was to cut out the wall my husband destroyed trying to hang a floating desk, put a cross support in and then put up the new drywall. Once the wall was open and we could see what was behind it, it proved to be more labor intensive to put in the cross support because of the odd things running through the wall and made the desk trickier to hang. But it's up and secure which puts us mikes ahead of where we were. My only real complaint was having to scrub some drywall mud out of the carpet that spattered outside of where the dropcloth was but it's not a big deal. All in all I'm happy and will gladly hire Carlson Contracting again and have already inquired on a quote for a different job. The Angie's list coupon was a bonus and helped us save money."

"I had two experiences with this plumbing company. The first was in May and the second was in early July. I will say that in both experiences the office staff could not have been more polite and responsive. On that, this company gets an 'A' from me. The plumbers and the work are not as great. I live in an old courtyard building so the plumbing is older, which isn't ideal. When the 1st plumber came out in May, he used compressed air to clear the pipes and my drum trap. Previously when plumbers have come they have used a rooter to clear the pipes from the drum trap. I mentioned this to the plumber and he said that wasn't necessary as well as it would cost me extra to break open the drum trap (it's just a cover that can be opened with a screwdriver so I don't know why it would need to be broken open or I would be charged for this). I didn't know if that sounded right, but they are the experts so I deferred to him. Once the work was done, the drain did work well for about a month and a half, but over the 4th of July weekend the drum trap got backed up. I called the same company and they sent two plumbers out on a Saturday of a holiday weekend to look at it. Again, the scheduling of my appointments was ideal and the office staff couldn't have been nicer. Two plumbers came to my unit and informed me that my drum trap would need to be replaced with a p trap and this would be an extensive job that would take hours and cost just under $1,000. Additionally the pipe they needed to access is located in the ceiling of another condo owner's storage unit so they'd need access to the storage unit and the plastered ceiling would be removed which meant I'd have to pay someone else to re-plaster. He said the 30 day warranty on the work done in May had expired and that work was just a temporary fix anyway (why didn't the guy in May tell me the drum trap needed to be replaced?). I asked how I was supposed to shower as that is my only shower and I had a dinner party to attend and the plumber actually suggested I take "a ***** bath." He used those exact words and it was quite offensive. I said I needed to think about the options and that I'd get back to them. They left and after the weekend I had a different company come out and they rooted the pipe and said the drum trap was in fine condition and did not need to be replaced. The other company also gave me a 6 month warranty on the work."