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"Very good professional service fast and friendly they did a job well done"

I come from a long bloodline of masonry workers, after 15 years in the business I decided to open my own company and have a highly skilled team of 26 employees. I'm competitive and value my work.

"It's funny... we've been considering a foundation repair company for our current house, and my wife mentioned Integrated Foundation Solutions, which then rang a bell. The experience to follow happened years ago, and we never posted a review to reflect the lousy service from IFS. Truthfully, I think we were too hacked off by the whole experience to focus, at the time. But, after finding all the old emails today, with all the salient details intact, I thought I'd rectify that mistake. (Quoted verbiage to follow is verbatim from emails.) Short version: Before the sale of our previous house, we brought out IFS to level our foundation. Schaun (owner) and Diane (coordinator) sent out a crew headed up by Arlen... during the foundation leveling, one of Arlen's crew kicked loose a plumbing pipe, which then proceeded to soak a portion of the carpet and baseboard in the nearest room. No one on the crew told us, perhaps no one noticed. (Arlen even went so far as to say that there was "not a doubt in his mind" that one of his guys had kicked the pipe connection loose. Further, Arlen mentioned that it was the third occasion one of his team members had caused damage on the job, in the few weeks previous.) After we brought out a plumber for repairs, IFS said that "flooring folks" had been contacted re: examining and repairing the damage caused during the foundation work done by IFS. Later, "flooring folks" became Chris, the boyfriend of Diane, the job coordinator. Chris then proceeded to do a sketchy job repairing the baseboard -- painting it while it was still swollen from the leak, thus causing the color to not match at all, despite him being "in the flooring business for many years" -- so then he had to come out again, and was clearly not thrilled to do so. Schaun would also "not authorize using a carpet cleaning company" to clean the carpet, as a result of his team's screw-up, but they had "already rented a Rug Doctor type machine". Aside from costing us time, this was incredibly frustrating, though I remained pleasant and genial over all email exchanges. We only wanted our house back like it was, before IFS caused some damage. Remember, we were in the process of selling the house and there was a contract pending. Clearly, IFS was attempting to be as cost-efficient as possible, for their own bottom line, though when I recapped the situation, the response I received from Schaun was very defensive. His explanation of "I guess if I had charged as much as the other company wanted, this would be a no-brainer and I'd have everything fixed perfectly" really sums up the entire experience, in that he not only reacted defensively to repeated mistakes MADE BY HIS COMPANY, but admitted that they had not fixed everything perfectly. He also said that in regards to repairing the damage caused by his people, "since this was not a regular profit situation, it is only fair that I utilize people that will save me money to make repairs". Which is sort of funny, in that he is again framing the mistakes & damages made by his company as a "situation" by which HE should be treated fairly, rather than the homeowners on the receiving end. Finally, Schaun ended with a suggestion that we be "realistic" in our expectations... "Remember, we've been on top of this from beginning to end so far... you've had everything done immediately and without a word from us". Well, bully for you, Schaun... your people caused damaged that required multiple repairs, and you didn't even complain about our more than reasonable request for that damage to be repaired. Well done! There's every possibility that IFS has matured and is now a dandy company. Perhaps all these secondary and tertiary employees have moved on. But as we bring out foundation companies to look at our current house, we will absolutely not consider IFS. Never again. Because the owner then is apparently still the owner, today. YMMV."

"This work spanned six to eight weeks owing to weather delays. All work was coordinated with the customer including extensive communications between the primary contractor and his subs. All work was done from to satisfactory to excellent in quality. Mr. Long and his crews worked very hard long hours. The work required breaking out some bed rock. Mr. Long's design work was excellent and visionary. This project began as a basic plan to replace the retaining wall and install the steps up to the street from the drive apron. Their work took us from a home drive and entrance which resembled a delivery entrance and turned it into a show piece approach to our beloved home. <br /> Any issues which arose as the work progressed was immediately addressed in a positive and effective manner by the general contractor, Billy Long, Gardens at the Ridge proprietor and all his subcontractors. They accommodated all of our thoughts and ideas and addressed some minor complaints very effectively, making adjustments at no additional charge. All work was completed as expeditiously as possible given the adverse weather. All work came in at or under budget. Based on other contractors we had estimate portions of this project, this contractor was somewhat higher but within 10-15%. However because of excellent recommendations from satisfied customers over many years we went with them. In any case we believe we got what we paid for and more. This project completion exceeded our wildest expectations. We unequivocally recommend the folks from Gardens at the Ridge to anyone considering any type of landscaping or stone work."

"Three small ocotillos ($195) were refused  as being greatly over-priced -- they were so very small that there was no need to pay anyone to plant them -- they could be done with a hand trowel.  Two little apricot trees ($290) were also refused as being overpriced, and with careless bark damage.   <br /> I had hoped to do a much larger project: trellises with grapes, raised garden, additional shrubs, along with some removal of dead material after the cold winter, etc.  His verbal estimates of some of the work were so high, that I found other people to do it, did it myself, or postponed it.  He was not eager to please the customer.  I was prepared to spend a substantial sum if I had found a responsive and knowledgeable provider. I was disappointed.   <br /> Mr. Korody may have been too busy to pay much attention to my project, I don't know.  He seemed very professional when he first came to talk, but didn't follow through well.  He seemed to have little knowledge of horticulture, and little feel for plant materials.  His promotional photos featured hardscaping, but we didn't get that far in my project, so I can't speak to his skills in that area. <br /> If we had had a productive working relationship, cost alone would not have deterred me from continuing with him.  I felt he was unresponsive, perhaps even dismissive, and I was concerned about his lack of interest and knowledge regarding plant materials.  If he hasn't completed the Master Gardener program, I would recommend it to him. I hesitated to do this review for some time, but I think it only fair to others to get it done.I'd like to put in a good word for the two young men who were actually doing the work.  They were hard-working, pleasant, and concerned with doing a good job."

"He came to give me an estimate and suggested it was an insurance claim, so I called. Sure enough, insurance paid the majority of the expense! He was sometimes a little slow responding for requests, but the work was well done and finished quickly."

"Some ups and downs but good job of troubleshooting. <br />"

"It went perfect. They showed up exactly when they said they would, they were done the same day and cleaned up after themselves. The final product was perfect. I have zero complaints and will use them again."

Owner for over 30 years. Have very good references. My new business under D.G. Custom Masonry # 214-604-4183. Owner Danny Gomez.

"It went really good.  I was happy with it, and they were very helpful in helping me keep the cost to a minimum."