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"I have had two satisfactory experiences but the third time they sent a rookie, who clearly did not know what he was doing and he made a big mistake installing the disposal. But he did scold us on what he perceived to be our misuse of the garbage disposal, how we must have done A, B or C and that's why a relatively new disposal went bad, even though we'd done no such thing! We called to complained that the new disposal leaked badly under the sink and spit water out the air gap when using the dishwasher. To ES&D's credit, they did quickly send a different person out to fix the problem free of charge, but the repairman was clearly unhappy about it, grumbling about how we were getting a better disposal than we deserved because it was "all he had on the truck," and he too scolded us on misuse of the disposal. That is NOT how you follow up on a customer complaint. I could have excused the first guy if I'd received a little respect from the second guy. I am done with this company."

"They did a decent job, there's just one issue, there's two lines and the other one leaked. They're very responsive though and came out in a timely passion."

"They did a good job, and we were pleased."

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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"They were very good and they were able to fix the problem. They were clean and they cleaned up after themselves. The workmanship was great."

"I did not have to pay anything additional. It was all covered under the Big Deal. I felt that he did a pretty good job. I think if I had to do it over again, it might have been better to engage a plumber for the work. When he replaced the fixture, there was a leak that he had trouble dealing with. So, I think it may have been better to get a plumber, but I felt he, as a handyman, did a pretty good job. There were a couple of things that might have been a little bit outside of his expertise. I have no real complaints with him at all."

"In and out clean and organized and on it. They took care of it and addressed. Left no headache behind. Like getting into a brand new car !"

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 Overall, he performed splendidly,  and we were very satisfied. He was punctual. When he had an unavoidable conflict, he immediately telephoned and rescheduled his appoinment. He worked very diligently, timely and was meticulous about cleaning up after the front yard sprinkler line repair. He gave sound advice and made good recommendations. His labor prices were very reasonable. He is knowledgeable about his craft and inspires trust and confidence. We will certainly recommend him.

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"We have used Duncan Plumbing several times at our previous house and he does excellent work for a reasonable price.  We moved to a new house that has no gas connection for our gas dryer so we called Duncan Plumbing again.  We were not able to pin him down to a time and sometimes he didn't return calls at all.  Meanwhile, the laundry piles up with a disconnected dryer."

"Cobabe Brothers is an excellent plumbing provider! Highly professional, prompt, and knowledgeable. They arrived ready to complete the task at hand. I would recommend their services for all your plumbing needs."