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"Trap snapped 2 hours after he left. Unfortunately it didn’t kill instantly and I had to finish the job as both my husband and exterminator not present. Had to put poor critter out of its misery. We are city folks living in country for first time and have a lot to learn. Yet very efficient company that uses traps and chemistry nontoxic to environment and my animals. We also have wasp and ant problems to be addressed later in year. Have great confidence they will help."

"Jovany Maldonado does an amazing job has been our pest control agent for several years goes the xtra mile to take care of our pest control needs would highly recommend him and his company"

"Very knowledgeable guy who seem to know what he’s doing. Don’t know results of spraying. Have had much rain since. Will have to see if it worked. Terminex will spray again the beginning of next month."

"I thought it went very well. He was very meticulous in going through and identifying where the pests were coming into the house. We ended up spending another $150 to completely eradicate and take care of the problem. I don't know if they put anymore traps down there or not, but I haven't heard anything from the tenants saying that there is a problem. It's been six months now and so I'm thinking they took care of it."

"This company uses the Orange Oil* and microwaves to treat for termites; and boric acid (Timborand reg;) on exposed wood to prevent future infestations. They use video cameras to look in the walls to determine which studs are affected.
Miguel was prompt on arrival, courteous and did a more thorough examination of the rafters than the previous termite inspector from another company. But it was clear that he was not nearly as experienced as another inspector from a third company that subsequently inspected our home.
He did not look in the attic nor check the crawl space under the floor. He relied on the previous inspection of another company that inspected the crawl space and found no termites. He only speculated as to how the termites were getting into the home, and did not verify the entry point.
We were quoted $720 to treat the affected studs, and $1260 to treat the affected studs and apply Timborand reg; to exposed wood for termites. (These prices include their 10% internet discount) The whole house treatment includes a 3 year warranty with yearly inspections. There is an option for an extended warranty at a cost of $200/year. The extended warranty is available only if the original warranty has not expired.
We considered this company, but subsequently learned from our county Agricultural Commissioner's Office that they see more repeat treatments when orange oil or microwave treatment is used compared to chemical treatment (fipronil aka. Thermadorand reg;, or fumigation). We are concerned this may indicate that the microwave and orange oil treatment are not as effective in eradicating termites despite a controlled study conducted by the University of California [Vernard R. Lewis et al, Journal of Economic Entomology 89(4): 922 - 934 (1996)) that suggests the method holds promise. The county Agricultural Commissioner's Office confirmed that boric acid treatment on exposed wood works well for prevention of termites and fungus.

*Addendum: At the end of the inspection we received a hand written estimate from Miguel based on the work and process we verbally discussed and he explained. We did not receive a written estimate until after this review was written. There is a discrepancy in what we believe we were told (that they use Orange Oil) and what the formal written estimate/contract states -that they use fipronil [and not Orange Oil]. We also noted discrepancies in what were told by the inspectors versus the terms of the written estimate/contract with other companies so this is not unique to this company. We would recommend reviewing the formal estimate/contract with any company before committing to any work.
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"Sophanna did a treatment at our place for pest control, and he was very prompt, helpful, and gave us right instructions to prep before and after the treatment. We have not seen a single roach after the 3-round treatment was completed. Extremely satisfied with the service!"

"Excellent. Great customer service. Flexible scheduling. Minimally intrusive. Great job."

"This service is worth every penny even though pricey.  They did everything they said they would do and accommodated all my little requests.  They were professional, thorough and cleaned up after they were done.  The warranty is great too.  My attic smells great (for an attic yeah hard to believe) and I feel better knowing nothing will be getting in this winter since we heard scratching going on last winter.  They set traps as a precaution even though there is nothing active going on, so yes very thorough.  I would definitely recommend them for this service, as I could not believe this type of service was even out there.
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"I had a rodent problem in my attic. After calling to few companies, I found Rodent Control Inc to be the most reliable and effective company. Thanks to them, my rodent problem got solved quickly"

"They were pretty much good getting all the mosquitoes and everything that I needed to get out of the way they did a good excellent job I would recommend them again."