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"From the reception staff on the phone, to Ricardo, the Field technician, this company was professional and thorough.  Ricardo located a few minor problems in a 60 year old home that had never been treated, but also had very little visible termite damage.  Since the home was vacant, he actually recommended that the home be tented first (which this company does not do, they are Eco-friendly) and then use his company for ongoing maintenance.  He explained the reasons very clearly and thoroughly and was very professional.  I plan on contacting this company when we treat our own home.
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"After smelling something dead, on a Friday morning, I contact 5 places and no one would commit to do the work. My husband found ATCO by searching the web. We talked to them on the phone and David from ATCO Pest Control was the one that serves us. He came on time and explain upfront all the terms and what he was going to do. Then, he went underneath the house, (not an easy thing to do because everything is narrowed), and located a dead rat near the heat vents. He also located the points of the entrance where they come. He placed several traps. Then, explain the post-work we will have to do in the near future. He acted very professionally and, we are very please with his work."

"Hi Tech was very professional in their inspection, bid and termite control. We had 3 inspection/estimates (the two other big names in the industry). Hi Tech was just much more professional and very competitive in pricing. Would definitely hire again."

"Very knowledgeable and they did a thorough job addressing our rodent issue."

"Great, so far, fumigation schdled"

"Andy did a phenomenal job with our termite control issues and he did a great job replacing rotted wood on our outside deck and steps. Very professional and friendly. Highly recommend."

"Pest Busters is reliable and responsible, They eliminated my rodent problem under the house and in the attic. I then had them clean up the attic and remove all the old insulation and install new insulation. All the work was completed on schedule. I can count on Pest Busters to do an excellent job."

"We joined Angie's List to find a Contractor to add a Master Bedroom Suite to our home. Then found out we had termites in the garage. I decided to check Angie's list for pest control and I'm so glad I did. A few years earlier, we hired the Orange Oil method to destroy the termites. They came back in the same location. I contacted We Care Pest Control and Sean came out. He was on time and explained that Fumigating the house would be our best option. He took the time to explain in detail to remove the food from the refrigerator or purchase bags to store food in. All open items need to go. You can keep canned and factory sealed bottles, etc. He walked through the house with me and pointed out what needed to be done. He was on very patient and polite. He responded to emails promptly. He even called PG&E with me to arrange for the gas to be turned back on after the house was fumigated. The day of fumigation the crew arrived when they said. According to the neighbors they were very professional and quick. We were informed we could return to our home about six hours sooner than originally told which was very nice. They live up to their name. They really do care!!! Let's face it, dealing with getting rid of critters is never pleasant, but it's nice to have a professional company help you with the task.
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"This company uses the Orange Oil* and microwaves to treat for termites; and boric acid (Timborand reg;) on exposed wood to prevent future infestations. They use video cameras to look in the walls to determine which studs are affected.
Miguel was prompt on arrival, courteous and did a more thorough examination of the rafters than the previous termite inspector from another company. But it was clear that he was not nearly as experienced as another inspector from a third company that subsequently inspected our home.
He did not look in the attic nor check the crawl space under the floor. He relied on the previous inspection of another company that inspected the crawl space and found no termites. He only speculated as to how the termites were getting into the home, and did not verify the entry point.
We were quoted $720 to treat the affected studs, and $1260 to treat the affected studs and apply Timborand reg; to exposed wood for termites. (These prices include their 10% internet discount) The whole house treatment includes a 3 year warranty with yearly inspections. There is an option for an extended warranty at a cost of $200/year. The extended warranty is available only if the original warranty has not expired.
We considered this company, but subsequently learned from our county Agricultural Commissioner's Office that they see more repeat treatments when orange oil or microwave treatment is used compared to chemical treatment (fipronil aka. Thermadorand reg;, or fumigation). We are concerned this may indicate that the microwave and orange oil treatment are not as effective in eradicating termites despite a controlled study conducted by the University of California [Vernard R. Lewis et al, Journal of Economic Entomology 89(4): 922 - 934 (1996)) that suggests the method holds promise. The county Agricultural Commissioner's Office confirmed that boric acid treatment on exposed wood works well for prevention of termites and fungus.

*Addendum: At the end of the inspection we received a hand written estimate from Miguel based on the work and process we verbally discussed and he explained. We did not receive a written estimate until after this review was written. There is a discrepancy in what we believe we were told (that they use Orange Oil) and what the formal written estimate/contract states -that they use fipronil [and not Orange Oil]. We also noted discrepancies in what were told by the inspectors versus the terms of the written estimate/contract with other companies so this is not unique to this company. We would recommend reviewing the formal estimate/contract with any company before committing to any work.
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"Did not try to over sell, honest, friendly, consistency, fair pricing."