Get matched with top faucets, fixtures and pipes repair or replacers in Carlisle, MA

"I had the pleasant experience of having Mike repair my shower fixture. He was very polite as well as professional. He did a fantastic job and if it were not for Mike keen eye, my living room ceiling could have been damaged due to the leak he had found behind the fixture he had replaced. He is an asset to your company, don't let him slip through your hands. Thank you again Mike !!!!"

"Most of us are well aware that service calls for any home repair leave us all a little apprehensive. Some businesses focus more on the bottom line, and in turn, the quality of work suffers for the customer. This isnâ t the case with Milltown Plumbing and Heating when I called them to service my central A/C which wasn't cooling the house. Even though my unit is in need of replacement, Jay, their Field Service Technician was able to at least get the A/C up and running. He was honest and straightforward in assessing my problem and suggested I meet with a comfort advisor in regard to a new central A/C unit. My experience didn't change. The comfort advisor I met with gave me a variety of options for a replacement unit, again he was courteous and honest. If youâ re looking for a company that you can trust, a company with integrity, I would strongly recommend you contact Milltown Plumbing and Heating for any of the services they provide."

"Exchanged messages with Mike to describe work needed, replace an outdoor faucet and shutoff value (previous faucet was leaking). He gave an estimate, reviewed work to be done. Replaced outdoor spigot with a frost-proof spigot, put on new value. Quick test and validation. Professional, efficient and happy with work done! Thank you Mike !"

"Doug made very quick response (the first one) to my project. He is very experienced and had the leaking problem fixed very quickly."

"Brian and his crew were great. Brian came out and gave a great estimate for everything I needed. He was very responsive via email as we worked to schedule a time for his crew to come do the work, which was mainly water tank and heating system maintenance. Brian brought Jim promptly and explained the work. They then pointed out a couple of things that they recommended replacing, one they just included in the original cost estimate and another they added on due to additional parts being purchased. Jim was very thorough and professional and, by all accounts, did great work. I’ll be using Heavy Doody for all of my future plumbing and heating needs!"

"My main service person, Kevin, came in and immediately put on booties. He explained that he would assess the problems and then show me my options and present the costs. When he showed me the options, I was initially surprised by the rates and prices which seemed high to me. Kevin clearly explained the best and worst case scenarios and gave me many options for choosing what work I wanted to do given what I could afford. Another service person, Ari, came to work on the upstairs tub clogged drain. As they were both working upstairs, water started coming through the kitchen ceiling. They immediately halted and came downstairs to help. They placed bowls underneath the dripping areas and then put down a dropcloth. They had to open the ceiling to see where the water was coming from and it was clear that the ceiling was soaked and had been wet for some time. They found a pipe with a big, rusted and corroded hole that was the source of the water. They replaced the pipe and also snaked the line to clear the clog. Kevin replaced the shower valve and installed a new (and better) shower head. Kevin fixed the leaking kitchen faucet. Before they left, they cleaned up every speck and left the upstairs bathroom and kitchen areas cleaner than they were when they arrived. I also have to mention that it was pouring rain throughout the day, and when they had to go out to their trucks they never failed to put on their booties when they came back inside my house. Throughout the day (they were here all day), they were both pleasant, polite and completely professional. Although it cost me more that I had hoped, it was all work that had to be done and I am very pleased with the quality of the work and personnel. I would recommend them."

"Seemed pretty inexperienced (although not sure that is unique these days given staffing shortages). Didn’t really understand the ask about the bathtub drain being clogged. Did correctly fix the shower issue, but when they replaced the fixture they didn’t screw it in all the way so the next few showers let a lot of water into the wall until we realized and fixed. Overall did the job and came in reasonable time but seemed to be very new to the job."

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"