Get matched with top water heater installers and replacers in Charlottesville, VA

"Robert diagnosed the problem within 20 minutes which involved a new faucet. While I ran to Home Depot to buy a new faucet, he checked out our Rinnai tankless water heater and installed the new faucet upon my return. We were concerned the solution involved increasing water pressure at our well head or somewhere in between. Moving forward, he will be our go to plumber as my wife and I both trust him. A rare commodity these days."

"We called 10 Plumbers before we found Paul. He was the only one willing to quote a price on the phone. He came the same day, fixed it in less than an hour. 40 years experience, completely reasonable prices. Other companies want to send a technician but would not quote a price, either for the job or by the hour. Turns out several of them change many hundreds of dollars an hour. Paul is the way to go."

"Is man the technician was helpful in assisting me select the correct water heater and did the installation all in the same day...he's personable, efficient and very professional..answered at my questions. Customer service was great assisting me to complete the loan application. ARS also installed a new AC system in July."

"This company went above and beyond working to get us water without digging a new well as other companies suggested. I will hire for any and all plumbing I may have in the future because I know they will do the job right and not walk away until completed."

"I had this company out to install a tankless water heater. They have Fast, Friendly and Affordable Service. My technician Tyler took the time to explain everything to me. Thank you for all of your help"

"Larry from Fitch was very courteous and punctual. He was straight forward that he was more of an HVAC repair person than that of a hybrid water heater repair expert. He called Bradford White technical support and tried to trouble shoot the error codes that popped up. With tech support he was able to reset the water heater so that the error codes did not appear. He acknowledged that he was not sure if the problem was correctly addressed and cautioned that it might recur. Since this took a bit of time to trouble shoot, the labor cost proved quite substantial. Although I have no complaints with Fitch or Larry, I might have to look for someone more experienced with hybrid water heaters if the problems/error codes were to recur."

"Excellent service they responded to my request for a possible water leak and to flush my water heater. They were very reasonable in their estimate and I decided to hire them for the job. Very fast and professional in completing the job. Will contact them again for estimate in the future."

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

The Otter Guys provide trusted HVAC, plumbing, and electrical services for homes and businesses throughout Charlottesville and Central Virginia. Our skilled technicians deliver reliable solutions, quality workmanship, and exceptional customer service. We specialize in air conditioning repair, installation, and maintenance; heating repair and replacement; heat pumps, furnaces, and boilers; electrical repairs, installations, and upgrades; water heater and tankless water heater services; drain cleaning and sewer line repair; water line repair and leak detection; gas line installation and repair; indoor air quality solutions; water filtration systems; and commercial HVAC, plumbing, and electrical services. With preventive maintenance plans and emergency services available, you can count on The Otter Guys for dependable solutions, honest recommendations, and lasting comfort—For Service Like No 'Otter'.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.