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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"I had a sewer issue. ALF came out with the camera and saw that I had roots on the line. Issue was fixed the same day. They were knowledgeable and did not charge an arm and a leg. I definitely recommend!"

"They did a great job replacing my water heater."

Family owned company, servicing the Fresno area for over 25 years! \nWe do it all, great work for a great price! Best service in the industry!!! Our services include leak detection, clogged drains, leak repairs (water, waste, and gas) irrigation, appliance installations, garbage disposals, water heaters, kitchens and restrooms remodels, whole system repipes.

"Andy #1 Plumbing was extremely professional, considered and reconfirmed all of our requirements/expectations, and maintained a clean and safe site throughout the project. We were so pleased with their work, we hired them on two other projects and would recommend them without reservations."

"These are my new go to plumbers. I will definitely contact them again for any future plumbing needs. Quickly diagnosed the problem. Fairly priced with the repairs."

"Very fair price! Was greatly flexible with payment for an unexpected event. Highly recommend and would hire again when needed! We had an accident that broke our main line. They were nice enough to come out same day to cap it off for us to turn our water back on for the whole house and return back another day to complete the repairs. Was able get a quote by sending pictures of the damage and talking over the phone. No surprise extra cost."

"I was very fortunate to find E Mays Plumbing. I had a terrible water heater and Eric was the only plumber that gave me a easy to find list of materials at home depot along staying in communication with me leading up to the project. When the job was finished my new installed water heater worked perfectly and there was no mess to clean. Eric also pointed out a issue I had with my washer water outlet box which was leaking and beginning to deteriorate which is likely to save me money down the road."

"Al was great and was able to help me install a new garbage disposal as well as new toilet. Would recommend."

"Balanced comfort removed my old unit and ducting, relocated the new unit And ducting where I wanted it,patched the old hole, installed insulation in attic and made sure we were satisfied with everything. They did it at $6,000 cheeper than others that would only relocate the unit and no roof repair or attic insulation. I would recommend Balanced Comfort to anyone!!!"