Get matched with top faucets, fixtures and pipes repair or replacers in Marlborough, MA

"I had the pleasant experience of having Mike repair my shower fixture. He was very polite as well as professional. He did a fantastic job and if it were not for Mike keen eye, my living room ceiling could have been damaged due to the leak he had found behind the fixture he had replaced. He is an asset to your company, don't let him slip through your hands. Thank you again Mike !!!!"

"Brandon showed up promptly and completed the repairs."

"Plumber came in on time and fixed our broken pipes"

"My main service person, Kevin, came in and immediately put on booties. He explained that he would assess the problems and then show me my options and present the costs. When he showed me the options, I was initially surprised by the rates and prices which seemed high to me. Kevin clearly explained the best and worst case scenarios and gave me many options for choosing what work I wanted to do given what I could afford. Another service person, Ari, came to work on the upstairs tub clogged drain. As they were both working upstairs, water started coming through the kitchen ceiling. They immediately halted and came downstairs to help. They placed bowls underneath the dripping areas and then put down a dropcloth. They had to open the ceiling to see where the water was coming from and it was clear that the ceiling was soaked and had been wet for some time. They found a pipe with a big, rusted and corroded hole that was the source of the water. They replaced the pipe and also snaked the line to clear the clog. Kevin replaced the shower valve and installed a new (and better) shower head. Kevin fixed the leaking kitchen faucet. Before they left, they cleaned up every speck and left the upstairs bathroom and kitchen areas cleaner than they were when they arrived. I also have to mention that it was pouring rain throughout the day, and when they had to go out to their trucks they never failed to put on their booties when they came back inside my house. Throughout the day (they were here all day), they were both pleasant, polite and completely professional. Although it cost me more that I had hoped, it was all work that had to be done and I am very pleased with the quality of the work and personnel. I would recommend them."

"Seemed pretty inexperienced (although not sure that is unique these days given staffing shortages). Didn’t really understand the ask about the bathtub drain being clogged. Did correctly fix the shower issue, but when they replaced the fixture they didn’t screw it in all the way so the next few showers let a lot of water into the wall until we realized and fixed. Overall did the job and came in reasonable time but seemed to be very new to the job."

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Justin was very personable and fantastic to work with! He did such an amazing job installing my new kitchen faucet and pipes and was very quick and efficient. Worth every penny and will only be using him for any and all future jobs"

"Great job! Scheduling was a breeze. The repair person came on time, completed the work quickly and left the area clean."

"Came same day I called and repaired my leaking pipes in just a couple hours! Great service and friendly technician."

"Tim was very friendly, courteous and prompt. He tried to fix my faucet without requiring additional parts to save me money. Unfortunately, I needed a whole new faucet kit. He came back the next day and installed it for me. I had tried a different plumber, prior to using Tim, who refused to do the job stating that it would be too big a deal! Thank you, Tim for coming through!"