Get matched with top water heater installers and replacers in Napa, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"Chance did a great job for us. Arrived on time, removed the old tank and installed the new water heater in 2 hours. Chance and his helper were very professional, efficient, and cleaned up the work area. I would definitely hire Best Chance HVAC again."

"Every aspect of the work was excellent. Arrived on time, professional, friendly, covered the floors, and very responsive.


**NOTE: Water heater broke a few days ago (as of 6/8/2015). They came out and replaced the water heater. It was not their fault the water heater broke but they provided great service and were very responsive once again."

"He replaced our broken water heater the same day we called. Did great work for a very reasonable price. We couldn’t be more pleased."

"They did a great job replacing my water heater."

"Everything went ok as far as I could tell, but yesterday a plumber told me the gas line was not large enough and that is why the water heater is not working properly."

"Starting with JP the senior technician, the inspection and documentation of existing conditions was thorough, knowledgeable, and complete. Moore recommended the replacement system that would be more durable and require lower maintenance over time, and wrote a detailed proposal with a floor plan documentation. We were given financing options at the time of signing the agreement, as well. The team- five technicians!- were properly suited with protective gear and followed COVID protocols at all times on our property, inside and out. They wore shoe protectors while inside, kept us fully appraised at every task (all interior registers replaced in 11 rooms), and were extremely respectful of our space, privacy, pets, and kept noise and speaking to low levels. (our extremely friendly indoor cat got lots of attention from the team!) The work required three days to fully replace all ductwork in a two-story home with attic and crawl space, and Paul the team leader would check in with us each morning with a briefing of each days' activities. The entire team was constantly in learning mode, with the senior technicians mentoring and teaching the younger team members, which greatly impressed me. They finished on time and without any delay or disruption; they cleaned each work area and removed all debris, packaging, and the old system. We've owned this house for 20 years, had many repairs and replacements, and Moore has raised the bar so far for quality and value. While they were the middle bid in terms of overall cost, we believe we received higher value that even the highest bid. I can strongly recommend them to anyone planning repair work on their existing system, new installations, or maintenance. After getting few responses from HVAC contractors working in new homes in Sonoma County, we were pleased to know that Moore specializes in existing homes and responded to our online request within minutes. I'd be happy to share my experience in person, if required. Martin Waldron Sebastopol, CA"

"Marcell was great. Precision, quick and clean installation of our water heater."

"Jared showed up and wasted no time in doing two things at once (draining the hot water heater and repairing a small fireplace gas leak). He educated me a little on what he was doing which is always helpful. He was also careful to keep his booties on, so as not to ruin the shiny wood floors. Highly recommend based on this experience."