Get matched with top tankless water heater repair pros in Ogden, UT

"Very knowledgeable, responsive, and did a great job."

"6 months ago they replaced my tub and shower and it’s a good thing they offer a 1 yr guarantee because it’s all coming apart. And this is now the second time! So they will have to come do the work a third time. On top of that, even though I have receipts from them showing I’ve paid in full, they are now stating they don’t have payment because somehow they changed accountants and don’t have record! Well who’s fault is that?!?!? That doesn’t mean you charge everyone twice for your awful work! I’ve asked for the owner himself to come fix the problems since he himself was the one who installed my tub so nobody else would be blamed and I’m still waiting for his response!!"

"They were professional and efficient and arrived on a timely manner. Definitely recommend. "

"Kind, professional and fast."

"I couldn’t be happier with the service I received! They swapped out our broken old water heater for a high-quality tankless model (worth around $3k) and didn’t even ask for half down upfront. They also relocated my current water softener to its proper spot (the last company had installed it wrong), set up my Aquasana filtration system with UV light and installed new valves under my sinks. They handled everything from start to finish: purchasing all the materials themselves (including the water heater, pex pipe, fittings, wood, screws, and more), completing the install of the new one, they even hauled away the old one and made sure everything was working perfectly before even mentioning payment. In fact, they let me use it for three full days before I had to reach out to ask how to pay them! 🤯 I was thinking it was impossible to find a company that truly cares about the quality of their work and their customer’s experience anymore and every contractor only cared about rushing to collect a half down check to not show back up. I’ve been through absolute h*** with every contractor I’ve ever hired. When my water heater went out I was absolutely terrified to hire another one. Finally for once, I felt like they wanted me to actually enjoy and use what I paid for. That kind of professionalism and pride in workmanship is impossible to find these days. I would highly recommend them to anyone looking for reliable, honest, and top-quality service."

"Great team came to my home and went above and beyond. They will be my go to plumbers from now on."

"Good people"

"Bailey was quick and clean completing the work. I have used him on a few different projects and each time I’m impressed with his professional and thorough explanation and the work itself."

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"Plumber came thee hours late and quoted me $775.00 to replace a hose bib. I told him that sounded high, he told me hose bibs are $275.00 alone, the rest is labor. I looked up the price of a hose bib, mmmm....yeah it’s only $10.00. I canceled the job and the plumber cane to my house the next day and harassed me,..he wanted to know why I canceled the job. I’m home alone with three kids getting bullied by a plumber at Roto-Rooter. Several hours their sister restoration company called me and said the state was concerned with my flooding and mold from my recent need of a hose bib. Our basement didn’t flood and this company tried to represent themselves as the state! I did get the job done by a certified plumber from ACE, total cost $275.00. So...Roto-Rooter upbid by $500.00 and harassed me. Don’t be this companies next mark, they are crooks!"