
Serving Parkton, MD and surrounding areas
Approved
In business since 1990
Free estimates
Emergency services offered
"My experience with Taylor made was better than I could have imagined. They are pricier than many other options out there, but you get what you pay for, and much more. Description of the project: Drywall and paint throughout the house, plus an assortment of additional projects throughout the house, like adding light fixtures, putting in carpet, redoing hardwood floors etc. The price tag from Taylor Made almost caused me to look for another options, but I stuck with Taylor made, and I’m glad I did. Some highlights: Our project was a big one. As things came up, Taylor Made addressed them, or made recommendations on how best to address them. We got more value for the price tag that I thought I would get when the project began. Communication is my pet peeve with contractors, and Taylor Made used an assortment of communication methods to ensure that I was up to date on what was going on, and to allow me to chime in when I needed to. We used phone calls, emails, text messages, and even a software tool called Co-Construct ([*** Link removed ***] The software was especially helpful. Taylor Made put picture and updates on the website almost daily. There is also a messaging section that allowed everyone working on the project to see the communication all in one place. And there is a mobile app which is always useful. The schedule, which we all know changes all the time with large projects like this, was either followed as originally scheduled, or adjusted as I requested. The incredible communication allowed for Taylor Made to even get ahead of schedule at times, but only with my approval. The project finished on the date it was supposed to, even though I asked Taylor Made to not work for a few days for my own convenience. This was an unplanned change request I made, and Taylor Made was able to accommodate me on the fly. The crew was great. They were extremely respectful of the fact that my family and I were in the house during all of this work. And in terms of cleanliness, the project ran almost two months, and we had one day where the house was not left extremely clean. I cannot ask for much more than that. Kevin Taylor, who came in and sold us the job, was always available to help at any point. He did not “disappear” as many general contractors tend to do during projects. And most importantly, the project was completed with better quality than any home improvement/repair project I have ever had done. And it’s not even close. One lowlight, which isn’t even that low: The crew accidentally spilled some paint on my driveway. But, instead of hoping I wouldn’t notice or dodging it, they called me to tell me about it before I could even notice it. They told me immediately that they would address it by power washing it. Then power washing did not work, so they added some asphalt over the top and it looks great. So even when the crew made a mistake (which will happen at some point over a couple of months), they not only fixed it, but they were proactive about it. Again, I cannot ask for much more than that. Overall, if you want quality work, Taylor Made should be your choice. I know this sounds like a commercial, but I can tell you real life (scary) stories of how awful previous experiences have been for me with these types of projects, which is why I’m so grateful I found a quality and trustworthy contractor like Taylor Made."





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