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"Fast and professional"

"The shower is beautiful.The salesman, Danny was knowledgeable, caring and professional. He was efficient, kind and easy to work with. Danny listened to what we wanted and followed through with our needs. The installers were professional and meticulous. They laid down a path of sturdy cloth to walk on and cleaned up completely. The whole job was done in a day. The quality of the materials was excellent and will last a lifetime. I would recommend Premier Home Pros to everyone."

"We are very pleased with our walk-in shower. This company was higher priced than others, but their work was outstanding, with excellent product quality. We especially enjoyed working with Maureen, who gave us an estimate before the shower was installed. Since weâ d experienced major water damage in our one bedroom home, leaving us without a tub or shower, Maureen expedited ordering and installing a beautiful walk-in shower for us. Jim, who installed the shower, was very professional, efficient and friendly."

"Owner Dennis Casanova came to our home and walked us through what the entire process would be from beginning to end.. Said they would complete the work within a two day time period. Now we were skeptical about the quality and craftsmanship doe it to come out as good as he said and be as amazing as he had promised us.. And WOW is all that I can say.. the installers were also thorough and communicated anything they needed to do as well as explained why it would need to be done that way.. they worked hard and professionally.. and to our surprise they did exactly what was told.. it is now my favorite room in the house and I show it off to everyone who enters my home now. I am very impressed with the quality and the attention to detail that was put into this project.. Dennis thank you for proving me wrong and I wanna thank you for not making false promises.. def will be calling you back for our master bathroom soon.."

"Great, prompt work and very professional"

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"Loved everything about this company."

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."