Get matched with top addition and remodeling pros in Gadsden, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"These guys did a really great job remodeling our kitchen with new countertops and a soft close doors. They also did a great job remodeling our bathroom tub with jetted jets in the tub as well as a rain shower thanks again guys"

Five Star Bath Solutions of Central Alabama is the top-of-the-line bathroom remodeling company. We've earned this title by using advanced technology, custom products, and attention to customer service. Using innovative software, Five Star Bath Solutions professionals will deliver a detailed estimate for your bathroom renovation project at an affordable price. We believe in setting standards for how projects are estimated, installed, and completed and passing that value on to you.

"Nathan M and Michael G Everything went well from the beginning of explaining the process of installation to the finishing to including information of cleaning. Technicians were very helpful and impressive in professionalism of their work. Everything was clean when done and explained. Very outstanding work completed."

"Have a few projects done by them, excellent work in all categories."

"Patio Enclosures was fantastic, the subcontractors that came to do the job were not. However, Patio Enclosures sent two Field Supervisors over to spend and entire day addressing all of our concerns. Overall, their customer service is what made us happy with this project and we absolutely love our 3-season room!"

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

I have been working for my grandfather who builds custom homes and I have just started my own LLC and trying to get things going. I have my Alabama Home Builders License. I can do anything from small jobs like decks or replacing doors/ windows to big jobs like remodeling houses or building them from the ground up.

"Al was very prompt on coming out to give me an estimate. He was very detailed and specific on his prices and how long it would take to do the job. He called me back and gave me an exact time frame for the schedule and confirmed it the week before. He and his son showed up on the first day on time and completed all the work within one week. I felt comfortable leaving him and his son  at the house while i was at work.They did a great job on completing everything i needed, plus cleaned up when they were done. I will sure call Al again if I need any work done. He was very talented and could do any type of house repair you need. He and his son was a pleasure to deal with. thanks Al!
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"Performed free evaluation of our home's foundation as we have had some cracked tiles in bathroom and sheet rock cracking in another area.  Our house is a crawl space home. We wanted to make sure that there weren't any foundation issues that were the source of the problems before doing a repair on those areas.  The evaluator was fair and honest and said that there were not any issues with the foundation that needed repair. In fact he said our foundation was better than most.
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