Get matched with top addition and remodeling pros in Garden City, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"We had both of our bathrooms remodeled this past year. We really love what they did. The staff is professional and friendly. Easy to deal with. Customer Service was very responsive."

"James Smithey and Donavon Lomax did an excellent job would recommend them to everyone , they are very professional. And cleaned up very well afterwards. Looks great"

I have been working for my grandfather who builds custom homes and I have just started my own LLC and trying to get things going. I have my Alabama Home Builders License. I can do anything from small jobs like decks or replacing doors/ windows to big jobs like remodeling houses or building them from the ground up.

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area.\n\nToday, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

"Highly recommend! Jason did a beautiful job with my living room remodel. Started with an 80s style ugly paneling and green carpet. Now has the farmhouse look I’ve been wanting for a few years now but was too intimidated to start myself. Very pleased with the professionalism and quality work delivered!"

"I met Matt Bein almost one year ago for an estimate on my room addition. It was a long process to get started because i didn't have the funds right away. But a year after saving I was ready to do it. Matt has been so professional and organized throughout the entire process. We were able to pick up right where we left off and get started on the project. Having a crew at your house isn't always easy, I did a kitchen remodel in the past with another company that was hard to work with it. This time around the experience was so much more pleasant. I feel like Matt Bein gave us a really realistic explanation of what was to come without any surprises. I appreciate his honestly and integrity!"

"Did a great job on the repairs done. I am very pleased with the work done. Very dependable and honest. I will definitely hire them again in the future."

"Mr Webb's work is very good and my wife and I are very pleased with his work, cost and work time.  We have used Complete Home Repair for several small repairs this year and have always been very pleased.  He shows up when he says he will and gets the job done.  So when we planned this latest project, we did not hesitate to call them and in fact did not even think about any one else.
We have in mind some other projects around here and will certainly call them first.  We found Complete Home Repair on Angie's list and have even found others for HVAC etc.
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"James was a complete professional.  He met with us for about 2 months on a weekly basis until we were comfortable with all of the details of the home, the budget, etc.  He got to work immediately. He is very creative and takes pride in his work. He managed all subcontractors, and any little detail we were not 100% pleased with, he had it corrected. He is very detail oriented.  Nothing gets past him.  We looked through lots of his open houses for about 5 years before we could afford to build and knew we wanted him to build our home when the time came.  The thing we are most impressed with is the quality and how structurally sound his homes are.  Our home is an Energy Star home, and we anticipate our energy bills to be minimal as a result.  Our third party home inspector commented that "You don't see houses built like this much anymore."  We would highly recommend this company to anyone looking to build a home, do a remodeling or landscaping project or to improve the energy efficiency of their current home.  We plan to use him again as we add to our landscaping and when we get ready to finish our basement."