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"Ed and his son were every efficient. Extremely neat as far as a remodel go. They started and completed the job in 9 days!! We would hire them again. In fact they are going to do a kitchen project for us. Thanks Ed and Cody."

"He was great, easy to work with, incorporated with mu plans and gave great suggestions that really worked out. He is a top notch and I'm very happy with him."

"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"In 2024 I had the Master Bathroom totally remodeled. In May 2025 my main bathroom was totally remodeled. I am so pleased with the work. I feel that Rob and Brian ensure the personal touch that meets your expectations. Their work is meticulously and well done. They are unbothered by questions because they want to make sure that you are happy with the final product. Thank you both."

"We recently remodeled a 100 year-old Craftsman home. We initially discussed the project with Mose Troyer and were very impressed with his knowledge and advice. The project required replacing and replicating a considerable amount of the woodwork. Mose also modified the existing Shaker kitchen cabinets. Modifications included building new cabinets to match the existing ones. He also adjusted several cabinets while maintaining the original look of the cabinetry. Mose also completely built an entire wall of pantry cabinets in the Shaker style. He installed new baseboards and window trim. He rebuilt and repaired existing window trim in several other rooms. Mose integrated the repairs to the point that after painting no one could discern that the sill had been repaired. His work was flawless. In addition, he walled off a doorway and built a bookcase with enclosed shelves in the lower half. He installed 10 new doors with hardware in line with the original style of the home. He also installed two barn doors with hardware. He is conscientious and easy to work with. Without his creativity and craftsmanship the project would never have been as successful and we’re thrilled with the results. Without reservation, we highly recommend Mose for cabinetry/carpentry work."

"They did a great job! The finished product looks amazing. I am mostly impressed with the crew (many are employees), the detailed craftsmanship and even their conscientious clean up. The owner, Todd, coordinated the project and had things moving so quickly. As with any remodeling projects, schedules are up in the air- Todd had our project finished in just a few weeks and with fairly good coordination of his crew."

"Ark Remodel represented themselves very well. Their products are beautiful, and I feel very comfortable with their project manager and their work process. I look forward to working with them in the future."

"I would like to highly recommend Jim and his team from “The Patio Room Factory”. My wife and I met Jim at a home improvement show at the fairground’s, and from there was the beginning of a family type relationship. Working with Jim as an owner is much better than working with salesmen from other companies. They take so much pride in their work, and they are there from the beginning of the project to the end. We selected “The Patio Room Factory” to install a sunroom addition onto our house. They were able to take an original deck that was falling apart, and build a beautiful sunroom in its place. Jim and his team were also able to handle the customizations that we requested too. The whole team is very innovative in coming up with creative ways to add things we asked for such as outside lighting, data and video jacks, as well as separate electrical circuits. In the future we need anything that “The Patio Room Factory” offers, we will not hesitate to reach out to them. Thanks again!"

"Greg recently completed a major remodeling project of our second floor, which included the complete renovation of our two second floor full bathrooms, replacement of existing doors, and replacement of all of our trim in all bathrooms, bedrooms, and hallway. Greg also constructed framing and drywall, and a new powder room in our basement which connects our finished half of our basement to an unfinished half of the basement. The bathroom work involved moving walls and significant plumbing modifications due to the total reconfiguration of both bathrooms. We could not be more thrilled with our experience with Greg. His attention to detail and communication with us was second to none. We hired a separate design firm to prepare drawings and specifications for the project. There were a handful of issues that were design related that Greg would quickly coordinate with both the designer and ourselves to resolve the issues. Greg also replaced framing and drywall in our finished basement in 2016 which went as smoothly as this project. I will definitely be recommending Greg to others we know planning a future remodeling project!"

Creative Touch Remodeling, LLC, is locally owned and operated. We pride ourselves in quality work and great customer service. We have 22 years of home remodeling experience specializing in kitchen, baths, and basement remodels. Please call today for your free estimates.\n\n