Get matched with top flooring pros in Belleville, IL

"Scott refinished floors in living room, dining room, and hallway. He did a great job from start to finish. Moved furniture out and back too."

"Not only did my floors turn out far beyond what I thought was possible, I'm pretty sure, he's a floor artist. I received 4 estimates. I didn't go with the cheapest quote, I went with the one that was only slightly higher because my gut told me he was the guy that would do the best job. My gut was 100% correct. I can't even tell you how happy I am with the outcome. There is no other option of who to hire if you want your floors to look beautiful again. I'm really happy and would give 10 stars if I could."

"Great work re-stretching carpet!"

"Our experience was positive. The floors were installed quickly and are just beautiful! We’ve gotten many compliments on our floors."

"Moe did an excellent job installing our new floor. He also removed and replaced all the baseboards, caulked and painted them. I would hire Moe again."

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

"Started the job on time and finished on schedule. I am well pleased. the crew was well mannered and efficient. the floor looked great. I would not hesitate to use them again."

"Matt at Luminous Flooring was great to work with and accommodated our need to finish the floors in two stages. The wife and i couldn’t be more happy about how the finish came out. It really looks like a new floor and not a refinished one! Outstanding workmanship by Steve. He was punctual, clean, and friendly guy. But most importantly he was good at his job and highly competent. I would seriously not consider using another company than Luminous Flooring going forward in the future. We are just pleased as punch with how the whole process turned out and the floors again are outstanding. Thanks Matt, Steve, and team."

"Very friendly and considerate! Did a great job in almost no time! Even made sure I was happy with the job! Thank you so much for being so kind and efficient!"

"The work came out great and we were informed every step of the way. Already trying to get on the schedule for new work."