Get matched with top foundation repair specialists in Hockessin, DE

"They had to come back a week later cause the wall was cracking again where they patched up theWall. But they fixed it."

"Was so happy with the quick and thorough work of Shawn and Gilbert in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!"

"Went very well all work done and looks great"

"they were very professional and completed the work in a timely manner. All debris was cleaned up before leaving our house. Since doing repairs to my basement i called them to work on my mother and sister's house. All of us would not hesitate to recommend them to others and use them again if needed."

"Our experience with BQ Basements was top notch during the whole process, from our initial estimate call all the way through installation. Harry, the Sales Associate, fully explained the entire process in a way we could understand, and patiently answered all of our many questions. He provided great research material, and was always very responsive to our calls and emails, while we decided on the direction of our project. Ryan, our Project Foreman, and his crew were incredible from start to finish. They were the consummate professionals--on time everyday of the project, respectful of our property, and left our property cleaner than they found it. Ryan took great care to make sure we understood every step of the process, frequently asking us to inspect their work. When something was damaged during the demolition part of the project (as accidents are bound to happen during these kinds of projects), he swiftly took ownership and fixed the problem immediately. We couldn't be happier with the service we received from BQ, Harry and Ryan, and will wholeheartedly recommend them to others (in fact, I already have!)."

"Perfect. I first showed them where I wanted them to go thru the foundation with the electric for the outside unit"

"Excellent, hard working forman and crew who knew what they were doing. Foundation repair and installation of sump pit. pump and backup pump was completed in two days, as promised. Highly recommend."

"Scott did a thorough review of my basement issues. Very happy with the results, very professional, very protective and contentious"

"They could not solve my issue but gave me some good advice."

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."