Get matched with top foundation repair specialists in Marshallton, DE

"My main reason for hiring them was they could do the work on a specific day (Fri) that week and I knew I had no plans. Plus they had other good ratings. They also promised a 1 day job. With other companies I knew I was going to have to do more planning around schedules. They even gave me a discount because they had a hole in their schedule. They never showed up on Fri and did not call (office staff issues). I called and we rescheduled for Monday, they showed up late (new truck hit an overpass), and did not finish that day. When they did show up, the lead guy looked at the job and completely re-engineered it. He was hyper and a bit scattered in his thoughts. It turned out he was the owner but I did not know at the time. I had extreme reservations but was on the hook schedule wise and did not want to start all over again so let them do the work. On day 2 the owner's brother showed up to finish the job and he told me he would not have done what the workers did the day before to patch the crack in the foundation. I think the work was eventually good and have had no leaks, but it was quite an experience."

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"I reached out to this company for a sump pump upgrade and a cracked wall repair. The technician who did my install was very polite and informative. We've had several big storms since my installation was done and I'm happy to say my basement has remained totally dry. I'm very glad I chose this company, I would recommend them to anyone in need of help with their basement!"

"Explained the fix and performed when they said they would and excellent job"

"Nice remodel of our kitchen. Crew was always on time and hardworking. Martin is very good at communicating throughout the process and explaning your questions."

"My wife and I purchased our home in June in a flood zone. There was hydrostatic pressure causing foundation wall bowing. There was a sump pit and some sort of drainage system, but that thing cycled constantly day and night. The deluge of rain last month caused water to start coming up through the basement floor flooding the finished basement. The existing drain system failed. I immediately began researching reputable waterproofing companies to come out, diagnose the problem and provide a cure. The very next day I heard back from Basement Gurus. I was informed that with the influx of calls due to the local area flooding the owner of the company himself would come out that weekend to assess the issue. Dan arrived on time and got right to work inspecting the problem in the basement. He brought my wife and I upstairs and took time to explain the problem and a proposed solution. It was self-evident that the product he would be installing was quality, that they really were going to literally get to the root of the problem by digging down the foundations footer. The scope of the work described was clear: they weren't afraid to work hard and they weren't cutting any corners. He wrote up a quote within our price range and what my research indicated was more than reasonable. He felt so confident in his proposed solution and teams ability to solve the problem that he offered a lifetime transferable guarantee we would never have this problem again which was included on the contract. We felt so comfortable with the proposal that we locked in on the spot. His team arranged to come out as soon as possible and they arrived about 8 am the day of the project with about 15 guys. Wow! This guy means business. For us, this meant a great likelihood that the extensive project wouldn't drag on (unlike this review). They worked all day and were done and cleaned up by about 5. Since the job was finished the sump went from cycling every 57 seconds day and night, to cycling just once a day, 10 days later. I can finally sleep at night without hearing the water hammer from the sump pump constantly. With how often the sump was cycling I couldn't even find enough time to swap out the check valve for a quiet one. I am planning on fixing that this weekend! So far we are more than impressed. I feel confident that this problem is solved for good, and if anything goes wrong I trust that Dan and his team will make it right. This guy oozes passion for what he does and it is very clear he actually cares about the people he is serving. He is clearly knowledgeable, his team is equally extraordinary. If you have any waterproofing needs, do yourself a favor and let this guy come out to propose a solution for you. If our experience is any indication I feel confident to say that you won't regret it. If you are asking why you should trust a stranger know that I received nothing in exchange for writing this review. I am just a grateful home owner who understands how stressful a water emergency in the basement can be. If I can help one person find the same relief that we have experienced than it was well worth the hour it took for me to write this. Thanks Dan et al!"

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."

"Scott did a thorough review of my basement issues. Very happy with the results, very professional, very protective and contentious"

"They could not solve my issue but gave me some good advice."

"It went fantastic! My wife was quite happy with the new planting beds for the Pachysandra she wanted planted. Plan on using Signature again for upcoming projects."