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"The guy who came by and performed the inspection and quote was very nice and knowledgeable. Unfortunately with their termite service, if termite damage occurs while you have their service, they do not cover the cost to repair damages. The worst part was about a week later I got a call from a woman from their office asking about their quote and if we wanted to move forward with their service. I told her we wouldn’t be because they don’t cover termite damage while under contract with them. She then became a little miffed and told me that no pest control company covers termite damages. She also bragged about them getting all the ex Terminix, Orkin, and Action Pest Control clients because they don’t cover damages, which was a childish point to make. Also, I hate to break it to her but all three of those companies do cover termite damages while you’re under their contract and I have first hand experience with Terminix hiring a general contractor to come out and fix my previous house’s termite damages at no charge. So she is just trying to make other companies look bad. I liked the inspection guy, but I would never do business with this company."

"The Pest Control employee arrived earlier than told. He went to work outside and then inside. He asked questions about were the bug problem was the worst. He was very polite and informative."

"I called to get a quote and they were able to make an appointment right away. I was surprised a team of people came to do the exclusion. They did a thorough job of making sure there were no bats on my house, put in a deterrent in the attic and netting over outside vents. Since there were no bats on my house at the time, they charged less that original quote. They will check back with me to verify things were still ok in a couple of weeks. With a guaranteed service, if I have any issues the will come right back. Very happy with the service."

"This was one stubborn raccoon, but AARR eventually trapped it after a couple of weeks. They also left traps out for several days after the capture to make certain there weren't any other "family members" under the deck."

"Related to a potential home purchase I contacted SM Inspection Services for radon, termite and home inspections.  Pam Lee was the inspector i worked with and she was fantastic!  I had submitted an offer on a home which was on a septic system and she highly encouraged me to have it inspected which her company does not do.  She held off on the home and termite inspection until the septic was inspected and it failed the inspection.  I continued my search for a home and found another home which was on a septic too and Pam was on standby to get in for a home inspection since timing is typically a tight turnaround.  Unfortunately, this home failed the septic inspection as well and I was unable to move forward with the Home and Termite Inspection.  Pam saved me the cost of two home inspections by educating me and encouraging the septic inspections, which was money out of her pocket.  Very honest and trustworthy.
Three times is a charm and I was able to actually find a house and utilize SM Inspection Service.  Pam was punctual and extremely thorough. The inspection took a couple hours. She took time to explain and show me items of significance that were going to be noted on the inspection.  My family attended the inspection and Pam took the time answer several questions they had as well.  Pam had the formal inspection typed up with photos and sent to me within hours.  The seller didn't have the electrical panel accessible so she returned another day to inspect it once it was made accessible. 
A couple major items from the inspection the seller is willing to address.  SM Inspection Services will definitely be used for any subsequent reinspection related to these repairs.  I highly recommend this company and will use them again should the opportunity present itself.

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"We thought it was very high priced for no more than what was done. We will not know if it was effective until late spring."

"Peace of mind pest control was the only company that called me back before the day was over. Ken and his helpers met me at the house on time and decontamination and clean up the house. Our family couldn't believe it was the same house. It was a job well done. Thank you Ken and his helpers if it wasn't for you guys we wouldn't have known what to do. Thanks for saving us T. Taylor"

"They do good work and a great job of cleaning up. They will go above and beyond expectations."

"I've used Steve and Wood Renovation before, and had added to my fence, and built a new deck with privacy screens. Steve and his crew came the day after we spoke to power wash the deck and fencing. He even power washed 3 small teak tables I wanted to oil with teak oil for free. The following day it was dry enough to stain, and he and the crew did a fast and superb job of staining. They are very thorough and careful, taping off all the windows, siding, and doors to ensure stain does not get on areas not to be stained. The product they use is very long lasting and looks fabulous. No other provider will do my deck and fence when it's time to restain. These guys are great! Friendly, caring, professional, and skilled.
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"I came home one day in May, I think, and a flag was on my lawn that indicated that the fertilizer had been applied to the lawn and I assume the pest control treatment had been provided as well.  I really don't think that it did any good, the weeds were more plentiful than ever and I still saw bugs.  However, I can't blame this company because I only had one application and even after I applied several treatments it did no good.  Mother Nature was at work and there was just so much that could be done.
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