Get matched with top pest control specialists in Olean, NY

"Brian quickly contacted us after I called HomeAdvisors for help. That same day he came over to analyze the situation. He said he thought we had a raccoon in our attic and proceeded to find a way to get him out. He set a trap, and the next morning we had a raccoon in the trap. I can't tell you how grateful we were to know that she was caught and we wouldn't have to contend with all the noise she made each evening let alone the damage. Brian was very personable and professional and he explained each method he was using. He came out to the house four days in a row to make sure all was going well and he finalized the job by repairing and covering the hole on our roof. I would recommend him in a minute. Can't say thankful enough. JoAnn Lewandowski"

When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we‐guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.3

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
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"They returned our phone calls in a very timely manner, were able to come look at the problem we were having with bats and resolve the issue very quickly. They did everything they said they would. Highly recommended."

"We found evidence of termite infestation. They responded quickly and inspected property the following day. Price was reasonable and employee was knowledgeable. He explained scope of work and options thoroughly. We added pest control as additional price was very reasonable. Work was performed the following day and we are satisfied with service."

"Very friendly tech came to examine our house. He was really late, but this did not matter - lost his way. The cost was way beyond what we are willing to pay for pest control (over $1000) but we do have a fairly problematic carpenter bee problem."

When it comes to protecting homes, Terminix has satisfied more customers than any other insect and pest control company in the industry, with more than 15 million service visits annually.

"The Rodent Remediation Service consisted of the following activities: 1) Attic (or Crawl Space) Remediation Service; 2) Basement Remediation Service; 3) Exclusion (Pest Proofing); 4) Ridge-Guard Installation; 5) Mice Trapping The Rodent Remediation Service was conducted in three phases, by three different teams, 7 different technicians: 1) Estimation - Team A (3 estimators); 2) Remediation - Team B (2 technicians); 3) Remediation - Team C (2 technicians). OVERALL: In carrying out the Remediation Service RodentX teams (collectively) exhibited the following qualities: workmanship, perseverance, communication, and commitment. Each of the three RodentX teams (A, B &C) performed their specific tasks in workmanship fashion. Team B deserves special kudos for perseverance (i.e., arriving at my home despite having to drive through “whiteout conditions” at 10 MPH). Team C deserves special commendation for flexibility (i.e., filling in, at the last minute, for Team B whose members unexpectedly became ill); and for commitment (for promising to replace, during a future visit, the insulation in the basement that Team B had removed, but had intended to replace the following day). Considering that there was not obvious project manager charged with overall responsibility for managing this project, I want to commend all three teams (A, B & C) for communication excellence (i.e., keeping me posted regarding changes in arrival time, replacement teams, etc.). However, if I were granted one wish as a customer, I would wish that one overall project manager would give the customer a walkthrough at the end of the project to demonstrate that every task in the contract has been performed to the customer’s satisfaction."

"They have been very helpful. The refrigerator we had, had a control panel that they could not replace, so they gave us options and we were able to get a new refrigerator. They have saved us a lot of money over the year. They probably saved us $5000 on an AC issue. They are very prompt at responding and have been very professional."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n