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"Charlie came out and in no time cleared the blockage. When I called they said about 2 hrs , he was here within an hr. He was very professional, knowledgeable and affordable. Definitely recommend this company."

"Watch out, different employees have us very different estimates. One was honest and one tried to way overprice our roofing project. Also during the installation they tried to skip replacing plywood as we’d agreed upon without discussing with us first. Luckily my husband was home and caught the mistake. There were definitely some good things too, the knowledge and quality of materials was excellent. They got our entire project done in one day and worked very hard."

"I was very impressed from the beginning to the very end of my shower project with Patriots. They were able to take an empty space in my bathroom and create a plan for a shower that would fit in that space. I especially liked how I was able to see and feel some of the components they were going to use, let me pick the colors I needed and showed me pictures of how my new shower would look went it was done. All the workers were very respectful of my house while doing the job, very knowledgeable and explained what they were doing as they went along working. I would definitely recommend Patriots Bath Remodeling to anyone needing to either replace or start a new project in their bathroom."

"I called every plumber around and Septic Design of NH had the best price to put a camera down the sewer line. Problem was located in no time."

"After meeting with Bob, and being shown and explained the project necessary to take care of our crawl space issue, I was convinced they were the guys for the job, They arrived when they said they would, and finished in the time estimated. A job well done and highly recommended !!!"

"Overall this project was a disaster. And it was never completed. After waiting over 13 weeks to get this bathroom shower project done (removal of tub and install new shower unit: sales indicated a one day job) the installers arrived (2/12) and did not finish the job. The next day, I received a call from the installer saying he could not finish the job and two new installers would finish the job. I called the project coordinator to find out what was going on. She knew nothing and said she would call back. An hour later I called her to ask what was going on and she indicated that the custom doors were not the correct size ordered (having waited months for this custom order). She indicated she would need to get back to me on when they would get a rush re-order. I spoke with their sales manager who had nothing to offer in the way of resolution or reassurance on this already horrible process. The new installers arrived late morning (2/13) and had to be introduced to the site. For the next 3 hours the installer re-installed a major portion of what the installer did the day before. He indicated walls were not square and the base was moving for the shower stall. They continued to work for five more hours. they damaged my front door, scratched the bathroom door, and chipped wall and doorframe paint. They put up a shower curtain for temporary use. I was put in contact with Chris Alexandre who said he would oversee the rest of the job. He informed me the corrected doors would take 3 weeks to arrive. He also agreed to take a discount off the project price due to all the problems and delays. At that time I paid them additional funds to the project and withheld funds for completion. He also said they would order a part to fix the damaged front door. I reached out again (3/6) about the status of the job and he indicated the doors were not in yet but that they would be coming out to fix the damaged door, The next day (3/7) another installer came but had the wrong part to fix the door. I reached out to Chris and he said he would have to look into what happened. A week later, I tried reaching out to Chris but he was not responding to phone calls or text messages or email. I tried to contact the owner, Josh Macmichael, and the office said he was a "silent owner" and I could not speak to him. On 3/15 I reached out to Chris one last time and he texted to say he no longer worked at the company and that he passed the job on to the owner Josh Macmichael, and that they would reach out to me on Monday. Monday late morning I called the office to speak to him and they said I could not speak to him. The office said the doors would arrive 4/14, another 4 weeks out. I said I did not accept this and demanded to speak to the owner. I told them he must call me. He finally called and knew very little about this whole process. He admitted he sub contracts workers. He asked me what I wanted at this point. I said to either get the job finished this week or since you already breached the contract I am terminating the project at this point. He called back and agreed to terminate the contract. This has been a horrible experience. The salesman promised things that were not attainable, the office staff did not communicate with installers, the installers were mostly non-English speaking so communication was difficult and I doubt they work for the company. I am looking to terminate all ties with this company. They do not belong on Angi's List."

"None"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Very professional staff, kept me informed throughout the process and times frames"

"Vlad and his team were outstanding. We hired them for two bathroom remodels and a full kitchen renovation, and we couldn’t be happier with the results. The crews were professional, skilled, and friendly throughout the process. They took the time to answer all of our questions, walked us through every step, and discussed any changes or options with care and transparency. While we're done with renovations for now, All Work Construction will absolutely be our first call for any future projects."