Get matched with top septic tank and well pros in Etowah, TN

"These guys worked really, really hard for two days in the hot sun. They were able to diagnose our septic problem of many years and fix it. I highly recommend them, and I will call on them again when I need help. -- Pat Daley"

"Great group of guys. Had my septic system dug and placed in just two days! Very reliable and will contact you at any moment there seems to be a problem."

"They showed up on time, did the job in a good way, no matter how difficult they got to make it."

"Contacted us quickly and made arraignments to come out same day on a Sunday for an emergency. Was very kind and provided lots of great information. We highly recommend."

"We bought our house 2.5 years ago and started having septic issues within the first 6 months of living here. We were pumping our septic tank about every 9 months. Since COVID and quarantine, we have been pumping every 3-6 weeks. We have been told by many that our field lines are blocked and we needed to replace them. We had hired a company in July and after having little to no communication from them for two months we decided to find another contractor. I checked Angie's List and called a couple more companies with one of them being Rapid Rooter. I called Rapid Rooter on Sunday 8/30 and Shane called me back Sunday evening, then came out on Monday 8/31 to give us an estimate. Shane offered to try and repair the lines and save us money (no other company offered to repair the lines). Shane gave us two estimates, one to repair ($3,800) and one to replace ($5,800) if they couldn't repair. We hired them Monday, they called all the utilities on Tuesday 9/1 to mark their lines, and we were on Shane's schedule for Thursday 9/3. Shane and his crew came out and completed the job. What I thought would take a couple of days, took hours for them and with extreme efficiency. They started at 8:30am and left at 3:00pm. They did try to repair the line but once it was dug up, it was discovered the old field lines went uphill (huh?) and into the forest, and were not salvageable. They communicated and showed us, and we approved the full replacement of lines. The new field lines had to be relocated to the front yard which went downhill (gravity, duh!). Our baffle in the tank had also deteriorated to nothing, so they replaced that as well. They did end up cutting through our main water line (only because it wasn't where we all thought it was), and replaced that with better material than what we previously had at no extra charge. I highly recommend Shane and Rapid Rooter. He communicated via phone, text, and constantly while here on the project. He had our project done less than one week from my first call. He was straightforward with our options and even purchased materials for two new hose bibs that we wanted installed if repair of field lines was possible. Since we had to replace and relocate the lines, we couldn't do the hose bibs at this time, but we will sure be calling Rapid Rooter out again soon, to put in the hose bibs. Lesson learned from this project is that the cheapest isn't always the best. If you want your job done right and be able to get it done promptly and on time, call Rapid Rooter to take care of you. They will have all my future business and references."

"Wonderful! Family owned and everyone is so nice and knowledgeable. We felt very comfortable with every person we met!"

"Overall, it was a good experience. AAA put down a vapor barrier and installed a Santa Fe dehumidifier with sump pump. The result is that we can now use the stand-up basement/crawlspace to store things under the house without ruining them. This is the part that you need to know. The installation was not without problems. First, they broke an A/C drain pipe, second, they cut a sprinkler controller wire while running a PVC pipe. Here's my take, accidents happen but how does the business respond to these issues? Well, Donna was very quick to send her team out to correct the problems and they even paid for the damage to the sprinkler system. To me, that's top notch customer service. Any business can make a mistake, but how they handle it is the mark of a good company. Every time I lift the roll door and go into the basement now, I'm amazed at how cool and fresh the air is down there. No more mildew and no more smell."

"Fast, affordable and great job."

"The job went well. Javan is very respectful and professional. Quality work done. Will hire again when needed."

"Excellent, professional team. Great to work with and knows their stuff. Highly recommend Southeast Shelters. Went above and beyond to get our shelter installed."