Get matched with top septic tank and well pros in Jonestown, PA

"Aaron called right away and came out that evening. He’s a knowledgeable guy and his estimate for the job was a reasonable quote. He completed the job that evening. We were very pleased with his work and in fact have already called him back to replace a pressure gauge on our holding tank. Would definitely recommend Drip Drop Plumbing."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Nathan and his assistant replaced two outdoor spigots and installed a pressure release valve. They were prompt, efficient and courteous. They took the time to explain everything they had done in detail."

We have been servicing central pa home and business owners since 1995. From concrete work, sewer and water lines, excavation and grading we cover it all. No job is to big or small.

"They were very professional, and knowledgeable. Just about everything that could have been bad with my well pump was. They were here all day and did a great job of getting it fixed and making sure it was right."

"I wqill mprobably wait bThe meeting and ensuing discussions went very well. George is a big likeable guy who sticks to the facts and does not  exert any pressure on the potential customer. He outlined an engineering solution to invasive moisture and foundation erosion by building a sub-terainian trench around the house and inserting high quality  plastic piping to sustain a continued drain-off of the moisture. The  solution by its very nature is labor intensive and I thought that the price of approximately $3500 was reasonable. I currently do not have this problem so awhile. If i had water in my basement, I don't think I would hesitate.
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"Very happy with the septic system upgrade! Work was very professional and timely, very good team."

"This is the first time I used George Strohm, Inc. Contacted the office - Tom returned my call within an hour, and an appt. was set up for the following week. The technician arrived on time. He was courteous, professional, and thorough. The boiler got a "clean bill of health" from Pete. I'll be using George Strohm, Inc. for future heating/ac requirements."

"Great response to my problem came that morning. Workers were respectful and explained problem and fix well."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."