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"This is at least the second time that we have used Barbosa. When Steve showed up on time I recognized him from the first time. Just as before, he was kind and polite. He looked over the situation and started doing his job. (We have a unique situation since our original home is over 100 years old. Part of what needs pumped is near our goat pen, so there was straw mixed in with the "regular" household waste.) He did the best that he could to get out the "regular stuff" and allowed me to spray some water to try to loosen more up. He was pleasant and helpful during all of this time. He even put the doors back down for me and closed up the shed. Also, I need to recognize the office staff too. I had called another service and was playing phone tag with them for three days. After no return call on the fourth day, I looked for another company and tried Barbosa. She answered promptly, found our records from 3 years ago, and got us scheduled within two business days! She reviewed the payment amount, ways to pay and told us the service man's name who would be out. All the time with a cheerful tone in her voice. I have put their number in my phone for Septic and they will be who we call from now on!"

"Professional, knowledgeable,came on time, scoped the job and was prepared with all products on his truck to replace our well tank and pump. Price was high, we went with it, we are very pleased with Aqua Pure's Service."

"my well jet pump was cycling 4x or maybe 6x per hour, without water being used at all. I was convinced it was the buffer storage tank diaphragm leaking, I told him that on the phone and that it's 30-Gal, he told me straight up that job is $950. I spoke with him around 3pm yesterday, and he told me his guy would be here 9am today. His guy was here at 8:15am today, we discussed the problem, he tested a few things and looked around, and started to suspect it was in the well not the tank. He called for a 2nd tech to come and bring a few more parts and pulled the well pipe up (it's only 25' deep). There was a hole in the pipe and maybe(?) the check valve at the bottom was not in the best condition. They explained to me all along what they were doing, why they were doing it, what it would cost, and insisted that neither them nor their boss has any interest in replacing working equipment just to run up a bigger bill. They were polite, friendly, tolerated all my questions, worked in the pouring rain, tested everything including the buffer tank to be sure it was not the problem, only fixed what was really needed, charged me much less than the original estimated price, cleaned everything up when they were done, and were back on the road by 11:15am. I am thrilled with the treatment I received from Werner, and will call them again in the future in a heartbeat. great experience."

"it went well. The plumber was able to solve the problem and clear the drain"

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Doug arrived right away and was so helpful. Job was done in no time. Would highly recommend and will call again for any plumbing issues in the future!"

"We had no water coming into house called them & Chris & Steve came in about 2 hours & explained everything to us, they replaced well pump & pressures tank in 2 & 1/2 hours. On top of that they found a leak at well & showed us & will be coming back to repair next week, cancelling other non emergency jobs. Awesome guys. Will recommend them to everyone."

"We were walked through the products and installation as well as the benefits of a heat pump. The install was done in one day. Very quick and efficient. We've had the units running for about a month and they are awesome. We're very happy with our decision."

"Helpful suggestions for accessing tank which is buried without ability to easily gain access"

"I requested a ceiling fan install. The technician showed up on time. He was very professional, well mannered and got the job done in no time. I will definitely use this company again for future electrical needs."