Get matched with top septic tank and well pros in Waynesboro, PA

"Nathan and his assistant replaced two outdoor spigots and installed a pressure release valve. They were prompt, efficient and courteous. They took the time to explain everything they had done in detail."

We pride our company on reliability, great communication, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"They were very professional, and knowledgeable. Just about everything that could have been bad with my well pump was. They were here all day and did a great job of getting it fixed and making sure it was right."

"Very customer orieneted. Was prompt on arriving. Very organized. Well informed. Took time to explain unit. Ver quick worker with extreme care."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"The rusty drain lines we had were old, James removed and installed all new updated PVC main drain lines from both toilets and sinks. Everything was done in 1 day, good price and the service was excellent."

Michaels Plumbing is family owned company located in Waynesboro, PA. We have over 30 years of plumbing experience and we are dedicated to meeting the needs of our customers for jobs of any size. Please contact us today to schedule a service call.We are here to listen to your concerns and to help take care of your issues we will provide you with a list of everything we find and then put them in order from the most important things to take care of to the least important.I Will Never push any repairs,or pressure sale anything I hate when it's done to me.I will explain everything that needs to be done and make sure you understand what needs to be done.We all have a code of ethics some people just don't go by them,sometimes plumbers forget without the customers they wouldn't have a job.I would like to take this time to thank you in advance.

"Well. Only problem was delay in response time after claim was filed online. Water tank started leaking Thanksgiving morning and no reply until I called the Regional Manager."

"Jason was very professional and he quickly found the leak and repaired it for me. i am very satisfied and would use this service again or recommend it to others."

"It went well. They have a comprehensive package that I was able to buy for my house."