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"I apologize in advance for the long comment.  I?ll do my best to impartially lay out the facts of what happened on this contract so that the reader can make their own judgement.
 
I initially contacted 5 contractors to get bids on re-stucco for my house.  The house is large, almost 5000 square feet plus it is surrounded on 2 sides by a stucco wall enclosing the swimming pool and adjoining patios.   There are also over 150 windows of various sizes throughout the house. We chose BlueSky for several reasons: 1. Many positive Angie?s List recommendations.  2.  Price was in the lower half of the bids received.  3.  Mr. Esparza seemed genuinely interested in ensuring our requirements were met.  We were told that there would always be a supervisor on site and that Mr. Esparza himself would usually stop by once or twice per day to address any concerns.  He assured us that they would clean up after themselves every day after work so that there would be no garbage blowing around the neighborhood.  We were told that the job would take 8 days.  We increased that in our minds to 10 because we thought 8 overly optimistic.  We told Mr. Esparza that we like to be involved in the work that is done at our house and he encouraged that.  He told us that since we know the house better than anyone else we should point out any discrepancies.  We signed a contract and work was to begin immediately.
At this point I?ll say that as a rule we treat the folks who work on our house very well.  We often order lunch for them.  My wife will bring them snacks, coffee in the morning, ice water and sometimes even cook them lunch.  The workers had no safety equipment and at one point we noticed that they were applying stucco to the underside of a column and stucco was falling into their eyes.  My wife supplied them safety glasses.  We are also demanding of good work and will point out things that are wrong as soon as we see them so that they can be fixed immediately.  We have dealt with numerous contractors this way and have never had a problem.    In this case, unlike what was promised, there really was no supervisor on site and we only saw Mr. Esparza twice after work started.  At one point we were unable to contact him for 3 days.  He later apologized and claimed he had a family emergency in Mexico.  We were understanding although I think that maybe a text or email to his clients would have been appropriate.
The workers did a great job of sealing all the cracks and rebuilding the parapets.  There were some areas of concern including a column that had to be adjusted 3 times because it was crooked.  No problem, we dealt with the 1 or 2 English speaking members of the crew and got it taken care of.  Garbage was not completely cleaned up at the end of each day, my wife and I walked around the property picking up little pieces of blue tape flying around without complaint. I believe proper supervision would have been helpful here. Part of the contract was to dig down 4 to 6 inches around all of the walls, I think this is common practice based on many of the bids I received.  In a number of areas this was not done, I pointed out areas that I saw to the workers and they took care of them.  There are still, however, several areas that have been missed.  Again, proper supervision would have been helpful.  I thought that overall the stucco work on the house went very well.  My wife and I were happy with the work that was done and we thought that the remaining concerns would be taken care of after a walk- through with Mr. Esparza.  This is the point where things start to get a little strange.
 
On the final day of work (Day 16, a bit longer than the 8 day estimate) I received a ranting call from Mr. Esparza.  He was on a cell phone and was yelling and talking so fast that I could not understand a word he was saying.  I asked him to calm down, told him that I could not understand him and he finally told me that he would call me back on a land line.  When he finally called me he was livid.  He asked me for money immediately, prior to the walk-through, to pay his workers.  He told me that my wife had mistreated his workers and caused 3 of his best workers to quit, he made disparaging (I won?t elaborate any further) comments about her ability to speak proper English (She is Asian, has a degree from an American university, and speaks English well although with an accent), he accused her of following the workers around and watching them so closely that it made them uncomfortable and that she disturbed their lunch.  I tried to have a conversation with him but he hung up on me.    I was quite taken aback by what I can only describe as a tirade.   I responded to him with a text message letting him know that I would be happy to pay in 2 installments, explaining that I have heard no complaints from him until now, and finished with the following statement ?We are very happy with your workers.  I have never EVER been spoken to as unprofessionally by a business owner as I have been by you and am very disappointed?
A couple of hours later Mr. Esparza stormed onto our property after refusing to acknowledge my wife and I,  even after my wife greeted him.  He climbed onto the roof, walked around the house, glared threateningly, gave some orders to his workers, walked to his car and left.  Later a worker handed me a piece of paper requesting $10,000 in 2 checks.  I was confused about exactly what he wanted so I gave the worker $5000 in one check, unsuccessfully attempted to call Mr. Esparza, and sent him on his way.  Mr. Esparza called back a short time later and still seemed quite upset.  I had a difficult time understanding him but he explained that the job was done well (with a few exceptions, this is something I agree with), that he had to fire 3 workers because they refused to come to our house (a change from his original assertion that they quit)  and that he made me a fair offer but that I had only paid $5000 and that we were in the wrong for not paying him $10,000.  I believe he wanted to go to arbitration which is really not necessary since we were not completely unhappy with the finished product so I wrote another check for $5000 and he sent his worker back to collect it.  At this point I have paid him all but $4,149 which should be paid after a final walk through and any corrections.  My dilemma is that my wife is uncomfortable to the point of being fearful of having him on our property, and I really have to agree with her.   I can probably pretty much forget about the warranty, if for no other reason than I don?t want to deal with him again.  At this moment he has sent me a message forgiving the money not paid and essentially calling me a deadbeat, which I am not.  I will probably hire someone else to do the touch up work, subtract from the total, and send him the rest.  I spent 28 years honorably serving our country in the military and I always pay my bills.  I just cannot tolerate his behavior.
Now for my thoughts.  I am really conflicted about this.  Until a few hours prior to project completion I was ready to give Blusky an A rating and was even going to recommend them to several people I know who need stucco work.  The work appears to be done properly with a few exceptions and thanks to our involvement, pretty much the way we wanted it done.  I was home the entire final week of the construction and neither my wife nor I was ?Big Brother?, although we did inspect the work and ensured things were being completed to our satisfaction.  Often the workers would ask us to look around to see if we found anything that needed attending to.  On the other hand, I have never dealt with a business owner who has berated me and acted as unprofessionally as this.   I believe"

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"I want to say thank you to Charles and his crew for doing a outstanding job on the moving. Charles asked me if I had my windows cleaned in the new house and I said no and he said that we could clean the windows if I wanted them done. So I had c2 windows cleaning do the windows as well. The windows looked great. Thank you c2 and Charles"

"I got three estimates and Angel's Landscaping was the lowest. I was a little wary, since I didn't meet Jose for the estimate (he went by the house when I wasn't home to take a look) and I have a large yard, but money is tight and it needed to be done before it rained again. Jose and his team worked the entire day and the outcome was absolutely fantastic! They cleared out and cleaned up the front yard, the back yard, and the side of the house/driveway. They went above and beyond by moving rocks back into a nice design and getting the weeds out from between rocks and cacti. I have an old wood privacy fence set in front of the chain link (see picture) and some of the boards have fallen down. Not only did the guys move the boards back into a standing position in the fence, but they put in new screws to re-attach the boards! It is for this reason that I will always recommend Angel's Landscaping and will call on them again!"

"Terrific!
I have no complaints - and I'm not always easy to work for.  I'm very attentive to the details of a project.  I want it to be built to last and to be technically perfect.
I want to note that Sergio is an expert manager.  He manages the skill and time of his crew and makes sure the job is efficient.  For example, he knew the team could prep the site and begin demolition while he looked in on another job.  They worked equally as hard while Sergio was here as when he was away.  When the team came to the more technical part of the job, Sergio was right there working side by side with his men.  I saw him give them directions and instructions and he was clear and respectful.
I'd also like to note that Sergio went the extra mile in finishing off a place where the original bricks had been cut on a diagonal.  Because of a new landscape/fence design, this unfinished edge was going to be visible.  Sergio could have proposed that we demolish part of that wall and rebuild it, but without my input he did an artistic finish to that rough spot.  He purchased special tinted compounds for the cement and with that he created the look of brick.  That was a gift!
I'd whole heartedly recommend Sergio for your project!

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"Submitted the online request on Wednesday evening around 7:00 p.m. Immediately received the follow up email that they were finding a technician in the area to take the case. The following morning by 0900 a.m. I received a call stating they had found a technician and the company would call me. Tempco Heating and Air (serviced me for central air unit over the summer) responded that they wanted to come out as soon as I could have them out. Wife was home, they came out, we paid our $45 service fee (47 with tax?) and they diagnosed the problem (which I already knew what the issue was) and said they would submit their findings and get authorization from Choice Home Warranty. They approved it and the house was heated by the time I came home from work. No Mess, No Fuss Happy Wife/Happy Life. Thank you for the service. Side note: had another Home Warranty Service before Choice, service fee was double the amount, cost was over 50% more for Warranty. I originally called for a years quote, they offered a better price for multiple years. I ended up with a 6 year coverage for our duplex for $2500.00. Well worth the headache free service!!!"

Lucky's Concrete is ready to provide you with the best residential or commercial concrete services. We are a family owned business now with more than 8 years experience. If you need new concrete poured, concrete repairs or even decorative concrete done we have just the right people for you with competitive prices. Sidewalks, curb, curb and gutter, slabs, driveways, handicap ramps, ramps, demolition, stairs/steps, backfilling/compacting and stamped concrete. Give us a call for a free quote. Se abla español.

2012 Maricopa Business of the Year. Arizona's premier home inspection company. Thermal imaging certified, no extra charges for pools. Statewide service. We schedule termite Inspections as part of our Inspections. A Rated BBB. 6 month warranty included with every inspection. 7 day per week service. \nwww.arizonainspections.com\nOffice 520-208-2590

"Tim Ehlers DBA Patriot Roofing suggested that we go back to the company that actually put the roofing material on. He did not take advantage of the situation. Everything went efficiently. My husband had the main conversation with him and it wasn't a lot of time off of my husband's schedule, because I think he came from work to stop and visit with him. It seemed to go well."