Get matched with top skylight pros in Norge, VA

"They were not able to repair skylight felt probably needed replacement"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"After initial contact, the contractor was at my home within a few hours. The contractor gave me an estimate after performing an onsite inspection. Estimated included some metal trim work and new front Window shutters. The contractor was at my home within two days and completed removal of the old roof and installation of the new in two days. All shingles were hand nailed trash was removed as the work progressed. I was very pleased with the overall quality and professionalism of the contractor."

"Totally professional. He is easy to work with. Promised prices. Great Contractor! Extremely polite."

"It went very well! The employee showed up a little early and once he saw exactly what he was doing, he called someone to come help him. They were very nice and did exactly what we asked (which is not easy to put used cubicles together when you haven't seen what they're supposed to look like). The only thing I found unusual was that the company asked us to take pictures of the desks and did not share them with the employees. Overall, the employees were nice and completed the job. And they were on time!"

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I interviewed 5 contractors before selecting Jim Hicks and his group.  Jim came across as honest and forthright, I did not get a sales pitch.  He listened to what I wanted and came back with a fair quote.  It wasn't the least expensive, and it wasn't the highest.  He took the time to meet with us twice before we could decide. 

After selecting him, he set us up with his general contractor, Justin.  I felt comfortable working with Justin from the very start.  He made himself accessible to me at all times, by phone, text or email.  He constantly kept me in the loop on what was happening when, which team would be working, and worked harm to make sure we were inconvenienced as little as possible.  He took time to explain what was being done, in what order, and why.  His teams; the engineer, brick workers, framers, and drywall installers were all very professional.  They all worked together, and showed respect for each other, Justin, and our home.  One structural issue came up, and Justin halted work immediately until it could be addressed and resolved. We have a steel home, so attaching the roof presented some challenges.  He continually worked hard to make sure I was getting what I wanted and worked with me on designing and deciding on details as they came up.  Justin paid very close attention to details so that the finished project was correct, many of which I wouldn't have thought of, or known enough to ask.

The project from start to finish took from April to October, came within a couple thousand of the original quote (because of some added features) and I am thrilled with the results.  In order to save money, we requested to do the finishing work ourselves; trim work, tiling, door frames, painting, etc..  They were very flexible, working with our requests, and did everything they could to make our work easy and offered helpful suggestions along the way. 

The room is beautiful, exactly what I wanted.  It works seamlessly with the rest of the home, and doesn't look like an addition.  We will definitely use them again if another project comes up.

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"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

"It went well. The doors look beautiful. I would have liked to get my front entry way and other work done, but the price would have been substantially more. Since I am pleased with the quality product, I won't complain about the price."

"Adam came for the original estimate.  He was knowledgeable, professional and answered my questions.  We set a date for the work and he advised I would be called the day before with details.  No call so I called and left a message.  My call was returned promptly by Amanda with many apologies.  She explained that the company was going thru a bit of a change.  I was very appreciative of her honesty.  She gave me the numbers for the roofing supplier and another client to assure me all would go well.  She certainly kept her word and the work was done in a timely manner.  She came to my home several times and called throughout the day to make sure everything was running smoothly.  We needed to do some adjustment to the original price and we were able to come to a satisfactory agreement. 
My only concern was that I am still picking up nails and staples in my yard.  They did go around with a magnet and blew off the roof but
I am still picking up debris.
Amanda showed a great deal of integrity.  I would use this company again.
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"Fantastic! Richard and his crew worked tirelessly to create my one of a kind dream kitchen island that had never been done before. They brought to fruition an idea that I had and made it a reality. I wanted reclaimed wood and a complete rustic feel to fit into my log cabin home. I even had an unexpected water leak during a storm that was reparied the next day and prevented my house from further damage. I have a beautiful custom bookshelf built into the wall, he fixed my leaking skylights instead of replacing them and saved me money! I have a new garbage disposal, cleaned my gutters, repaired my decking, new storm doors and and sink fixtures. Everything I needed to make my newly purchased home liveable."