
Serving Solomons, MD and surrounding areas
Approved (Corporate)
In business since 1959
Free estimates
Warranties offered
"We had 2 separate jobs. One carpet and the other tile in 2 small areas. The carpet crew were very good. The tile installation ended up well when the work was finished by 2 capable and professional women. The 1st crew that came out on Friday to do the work walkeded around on our new carpet with their shoes uncovered and sprawled on the floor while waiting for a call from the office. (Not professional in a residence). The color name of the tile was changed according to installation manager but did not appear to be the color I chose. The 2 person crew left for the day. Spoke to John from warehouse to pick another color. On Monday one person came out to finish but he said he needed another person to help after doing some old tile removal and filling in. (We had expected 2 workers like before) It was not until Wednesday that Lucy and her coworker came and finished the work. It was done in a professional manner with booties worn over shoes/ and or shoes removed upon entering and re-entering home. The salesman did not call back to verify that everything worked out, although we spoke to resolution person, installation manager and another manager from warehouse. (John was very helpful) but I'm not sure if it was him or Donte who only sent 1 worker to finish job the 2nd time, which was not a good decision. All in all it worked out albeit some frustration with lack of delegation from Resolution Dept and Warehouse."





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