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"Just imaging solution"

"Everyone was amazing, workers and crew were efficient, cleanliness was great and we recommend them for all projects. Thank you Ty, AJ and Bryan for an great experience!"

"Great work"

"I liked tys presentation and the project manager Dylan who stayed in communication throughout all projects. Everything went well as for as I can tell and would pass the word on to have work done by Home Genius to others."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"This company is very shady and unethical. We selected them because of the price. It was substantially lower than other quotes received. The reason it was lower was because it wasn't accurate. With the dumpster in our yard, and the roofing materials delivered only then did they "discover" we also needed all new planking. We were prepared and budgeted for a $21,300 project. Suddenly we needed to come up with an additional $8,500 for the plywood. This was part of all the other roofer's quotes. When I voiced that I wanted to use another company they told me I signed a contract and they planned to enforce it. If I broke the contract I would have to give them 1/3. I had no choice but to cave. When I pressed on why this wasn't discovered until they started- they had no response. I was stuck and was forced to proceed (or walk away from $7,100). BEWARE!!! 6/25/2025"

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"I cannot say enough good things about Mr. Handyman. I had a fantastic experience with the technician, Teddy, who came out to tackle a list of projects for me. In just a few hours, he installed a new garbage disposal, adjusted my closet doors that were not properly closing, mounted shelves and a new curtain rod, and fixed my toilet that needed a new flush kit, and sealed various areas around my second bathroom with caulk. He worked efficiently and with an incredible amount of attention to detail. I didn’t even have to clean up a thing! He was friendly, professional, and communicative throughout the entire process. I highly recommend their services and will definitely use them again!"

"Our house is finished with a Drvit Exterior Insulation and Finish System (EIFS). We needed a company to repair cracks and bulging in the exterior walls. We got several estimates - E.M.Texture was very competitive. What impressed us most was how patient and transparent Rob was. He explained what needed to be done and provided several alternatives depending on the scope of the work. He was very responsive and answered all of our questions. The crew was very prompt, professional and courteous. They cleaned the work area every evening. The finished product looks terrific. I can't over emphasize how terrific E.M. Texture was to work with. We highly recommend them."

"On time, and solid work."