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"Replaced line in a day. Neatly replaced grass after inspection"

"Family Fire Service did a great job replacing my water heater! They were quick, attentive, and thorough. Excellent work! "

"I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime."

"Waited a year to post a review (never no if things turn bad later). All in all, had a very good experience during the 'pandemic' era. Farzan was a great point of contact, and they were quick to address a few small problems that I noticed afterward (one of the installed floor planks had a crack, for example) with no additional charges. They finished our basement remodel (adding a shower, painting, removing old rugs, installing new wood/stained stairs, etc) within a week of their original estimate, so definitely points for that. Prices were reasonable compared to other estimates as well-"

"Chris has done two jobs for us and he’ll be our first call for the next. The first job involved replacing carpet for hardwood floors in the family room, re-tiling the fireplace, and installing a new door to the yard. Right before, we discovered a washing machine leak which had ruined our kitchen subfloor. No problem for Chris and his team - they tackled it like expected. The second job was the entire remodel of our master bathroom (sink, tub, toilet, shower, tiles). We discovered many cut corners from the prior job. Again, no problem. Our bathroom looks phenomenal now. Most importantly, Chris has your back. During the bathroom remodel, my wife was 8 months pregnant. A Home Depot delivery representative was at our home being anything but customer friendly. Chris happened to be present and interjected, demanding the representative come through for us. He had our back. The Heinz company takes pride in its work. It is very communicative to make sure your expectations are met. They’ll always be our first choice to take care of our home projects."

"It can be so stressful to find trustworthy companies that do high-quality work. Here’s why we have trusted Ultimate Remodel with our kitchen, bathrooms, basement, and office renovations for the past eight years. - Everyone, from Tunch to the crew, takes pride in their work. They pay attention to detail and go above and beyond. For example, in our most recent project, we had old baseboards that were a mess from the previous owner, but that were outside the project area. The crew sanded and repainted the baseboards, making our house blend in with the freshly renovated area. - Tunch provides his expertise in design, while matching our needs and visions for the space. He provides insight about changes that could impact our house’s value and makes recommendations for efficient use of space based on his extensive experience, but ultimately lets us choose the final product. For example, he made several suggestions to our laundry room plans that greatly improved the utility of the space. - Every project comes with unexpected challenges. What keeps us coming back to the crew and Tunch is the small number of issues that arise, and the ease of fixing the issues that do come up. Home renovation is stressful, and it’s so important to feel like your contractor is working with you towards a great final project, compared with nickel-and-diming you based on reasonable requests. I’ll also add that Tunch has kept members of his crew around for years, and I appreciate the expertise, consistency, and experience that comes with that. I highly recommend Ultimate Remodel."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"I do not recommend this company. I called them to fix an issue with my range hood exhaust. The technician charged a diagnostic fee of $95 and then said the switch was not working, which was a small component. The total charge was $391. The technician spent hardly 10 mins and charged a lot. After exhaust repaired, the house was empty for some time, and when the tenant moved in, they found that the exhaust was not working. I called the company again, and they told me that the motor was not functioning. During the first visit, the company didn't check everything; they only fixed a small component and charged a lot of money."