Get matched with top drain line breakage camera locaters in Alpharetta, GA

"Great. It was a pleasure dealing with Fast Drains. They will be my “go to” plumbers going forward."

"Our sewer line needed clearing or replacement. Our service request was taken accurately by phone, and Chad arrived at our house promptly within the promised timeframe, with a courtesy call 30 minutes ahead. After diagnosing the blockage with a line camera, we were advised of our options, and chose replacement of the decades old terracotta section of the line. The 3 person crew of Chad, Tyler and Tim, and the necessary equipment arrived at our house on the morning as scheduled. The excavation, line replacement, trench refilling and compaction, and surface dressing were completed in less than one day as estimated by Chad, and the total charge was in the mid-range of the quote. All-in-all, a very professional job brought in on time and within budget. Thanks, guys."

TBD

"Justin did a great job in quickly finding and repairing my issue with a clogged drains. He diagnosed the problem with my aged cast iron pipes with a scope and camera and used a drill to clear the drain, He was thorough and made sure everything was working properly when he was done. I trust and highly recommend Justin and wouldnâ t hesitate to hire them again for any plumbing issue."

"We were dealing with high water pressure issues. Cody arrived on time and was Very professional. He solved the problem in a timely fashion. Can’t go wrong hiring Chen Plumbing."

"Tim Chen Plumbing is the best plumbing business in Atlanta. I highly recommend them!"

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"Matt did an awesome job repairing a tricky leak under the slab in my kitchen and hallway! Jackhammers were used to penetrate the slab! He put a plastic barrier to minimize the dust. He was very professional! I am very pleased with his company and his services. I hired him to return and reconnect the plumbing that was disconnected! Matt Halla I appreciate you! Thanks so much!"

"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."

"Quickly repaired a major leak in main drain"