Get matched with top drain line breakage camera locaters in Alto, MI

"Came out on time. Presented two offers. Snaked drain and used camera to detect any other blockage. Cleaned up after. Had to come back a second time to install a part they needed to order. Did a great job."

"Mathew did a great job. Leaky faucet but he took time to look at other plumbing issues I have in the near future. He had the parts right on the truck to fix it. Thanks much!!!"

"Gray's did a fabulous job communicating with me. He contacted me within 2 hours to schedule my inspection and had me set up with an appointment the following day. He was very thorough and respectful of my situation. He had an attention to details and took many pictures. The final report was well put together, detailed, and included all pictures with explanations. Very professional service! I highly recommend them to anyone that need this type of inspection done."

"The two young men that came to my house for a clogged drain were professional. They listened to my issue, assessed the problem aand went to work. The problem was repaired and had me came and inspect the issue was repaired. The young men also explained what they found and how to help prevent the clog to happen again. The final thing, after they left everything was clean and picked up. If I had not been home, I wouldn't have known they were here. I would have no issuse recommending Jack Frost Drain Service."

"The hose from the water line to the humidifier popped out. Les was very quick to respond, offered two solutions for the problem and advised price and which one he would do for his own home. His number is the only one I have stored in my phone."

"Tracy did a great job of clearing the drain on my bathroom sink and kitchen sink too, which I wasn't expecting. They drain beautifully."

"Here for several hours. He did it with water jets instead of logger type. They can clear out the drain pipe without damaging the clay pipes. The company even used a camera to check the lines after the job was done."

"They worked with my husband and the two agreed the sink leaks were fixed. However, when I got home and actually washed dishes in the sink, it was not draining. Once we got it to drain, there was a leak. They are returning today to check it out."

"Andrew & Brett were honest, efficient, & respectful. My first phone call for plumbing from now on goes to: 616-260-9502. Pro-Drain"

"The replacement of the junction box went just fine - just with some plaster cracking around the box, but that is to be expected in our 100+year old home.  It was nothing the painters we hired couldn't fix when they came through later to paint.  However, the job on the chandelier didn't go exactly as they had planned.  While they were able to secure it properly back to the existing junction box, one of the 12 ornamental glass shades fell to its demise on to the tiled floor.  This was a problem.
I called the manager at Vander Hyde to inquire as to how they deal with cases where the electricians damage the chandeliers they are supposed to be fixing.  I was told that they don't normally damage chandeliers and I would have to wait until he had been able to discuss the situation with the electricians.  And that was my last contact with the manager.  As for the electricians, they told me that it fell after they had stepped outside to get something from their vehicle and therefore they couldn't be blamed for damaging the chandelier.  They then went on to assure me that they could get a replacement shade so not to worry and asked how many I wanted.  I was so happy that we wouldn't have to replace the entire chandelier I told them not to worry about the price of the replacement parts - as long as they got me the parts, all would be well, I would pay for them.
They told me to give them a couple days to get a hold of the replacement parts. ... Well, that has been several months ago.  And still no word from them.  I called several times to Vander Hyde but had no luck.
Hopefully, if they work around expensive chandeliers in your own home - nothing will be accidentally knocked to the floor, because if it does you might end up having to replace the whole thing at your own expense.
This is a pitty.  Because the rest of the work they did was top notch - well, except for the electrical junction box installation which they did a fine job installing.  But, in the process they turned off a water valve within the hidden ceiling in the basement and forgot to turn it back on.  So a day later, I found that our dishes in the dishwasher had food baked on to them because there was no water to clean them.  To fix this they had me pull a bunch of ceiling panels in the basement until I found the valve they had left turned off.  Luckily, nothing was broking in the process - unlike the chandelier.
With all this said - I still really liked the senior electrician who came out.  If it weren't for the lack of follow up on his part and on the manager's regarding the broken chandelier I would use their service again.
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