Get matched with top fridge, freezer or ice maker repair or service pros in Ames, IA

"Super helpful"

"Very pleasant and professional. Happy with the work."

"Did not call me back."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I’ve used DDS plumbing over the past several years for repairs & assistance with a remodel. DDS exceeds expectations every time. They are thorough, efficient, honest, dependable & complete high-quality work."

"Service was excellent and very professional!"

"Rob & Cody even arrived early and did an excellent job. Pleasant to talk to and very professional."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Great job as always!"

"CAUTION - when relying on Issac We needed our chimney rebuilt. Issac estimated it and finally we received a starting date. After, working an hour he said the job was too big for him. (some damage to our metal pieces). We request that he would paint it after we find another handyman. Once done he came back and quoted over $100 an hour to paint the chimney. He kept push us out on his calendar. We dropped him. He had us paid for the hour that he worked on the Chimney before exiting. Very poor communication if we are scheduled? If he is starting on the day he last told us? Problem answering texts."