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"Good overall experience."

"Excellent - Jon did the installation in 4-5 hours. Looks great. Cleaned up after and disposed of all materials."

"Fast, efficient."

"From start to finish, it was a great experience and the work that was done on our bathrooms was exceptional - especially the tile work. Communication was great and every detail was looked after. They were very responsive to any issues we had and corrected them quickly without question."

"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

"Ayden was very kind and insightful. I was happy to meet an incredible worker like that from Long Home."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Absolutely AMAZING job! We have been searching for a general contractor for almost 6 months to take care of several projects on the exterior of our home. We had worked with Stellar Painting before when our insurance company paid for a door and window repair. After a phenomenal job and a great experience, I called them again to see if, by some miracle, they could handle a list of repairs for the exterior of our home. After coming out, giving an estimate, and providing a start time - I couldn't believe how quickly everything was done! They fixed everything (and that was one heck of a list)! Our deck is so beautiful, I can't stop staring at it. Light poles that a previous masonry company installed are standing tall and proud (versus lump-sided like they have been for years now!) The list goes on. The exterior of our home looks brand new thanks to them. I can't believe how quick and easy it all was. Love the crew as well - Monique is amazing and Eduardo is SO nice and extremely talented! Everyone that came out was super sweet. They will definitely be my go-to from now on."