Get matched with top fridge, freezer or ice maker repair or service pros in Ashland, VA

"I recently hired The Professionals Appliance Repair for a dishwasher installation, and I was very impressed with the quality of service. The technician arrived on time, communicated clearly, and demonstrated a strong understanding of the installation process from start to finish. It was evident that he knew exactly what he was doing, and he handled the job with confidence and precision. The installation was completed efficiently and correctly, with attention to detail and care for my home. It’s refreshing to work with a company that truly lives up to its name. I would confidently recommend The Professionals Appliance Repair to anyone in need of reliable appliance installation or repair services."

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Darren Green has great customer and very professional. I will definitely hire him again in the near future anything that needs to be repaired or replaced. Darren did an awesome job. Thanks again!"

"Great company, came out and repaired my washer same day! Fast, efficient, fair price. Will recommend and use forever now.! Thanks again Corey "

Group of guys with expertise in residential commercial and retail services

"Terrific. David was very competent - knows his stuff. He diagnosed the problem (faulty heating coil) and followed through quickly getting it installed. So glad we didn’t have to replace the refrigerator! He also helped us with a leaking clothes washer recently. He’ll be our first call for any appliance repair in the future."

"The parts were received as requested and I was able complete the repairs successfully myself."

"The work is still pending completion, but I felt a review was necessary at this point as I am extremely disappointed in the responsiveness of the office worker/scheduler based on 3 scheduling errors delaying repair of our microwave. I would have called someone else by now, but Little Appliance is the only provider I've found that can work on my appliance. The first time I called to schedule (on a Wed), the scheduler told me a technician would not be available until the following Wed (which was fine). I called the Tuesday before to check on the window of time for service and to also see if the technician could look at our ice maker. The scheduler called back on Wed (the day I was told a technician would come) and she said the technician was not scheduled to come until Fri. After already waiting a week, this was a disappointment and a miscommunication on her part, but only 2 more days so I was ok with that. On Fri, Will, the technician, showed up promptly and fixed the ice maker but said that a second appt would be required because he was unable to finish diagnosing the problem with the microwave without another person or lift equipment (the microwave is large and very heavy). I paid for the service call and Will said he would put in a ticket to reschedule with ample time and also with the necessary extra person or additional equipment. I expected the scheduler would call back to confirm a second appointment. After 2 or 3 days, I called the scheduler to confirm the next appointment and she seemed confused and had to dig up the ticket with all of Will's notes. We then scheduled a second appt for another week out (today) and she just called to let me know that she had lost the original ticket and did not realize Will needed the additional time to work on the microwave (which he had documented) and that she would have to reschedule for ANOTHER week out. At this point, I feel her errors and the delays they cause are unacceptable and others should be informed. If you do repair business with Little Appliance, I recommend following up with them regarding your appointment (excessively or more than what should be required) to make sure you are not greatly inconvenienced. On the flip side of this review, I have no reason to believe they can not fix my microwave and do a reasonable job. Will seems very prefessional and capable. <br />"

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"They set up the initial outing, and diagnosed the problem in about 5 minutes.  They called LG, and got the warranty under way, and then ordered the new motherboard while they were still at my house. <br /> They came out about a week later when the motherboard had been delivered to them and did the work in about 15 minutes, causing minimal disruptions and leaving absolutely ZERO mess behind at all.  They were quick, professional, and I got the sense that they treated my appliance like it was their own. <br /> I would absolutely use them again for appliance repair work. <br />"