Get matched with top sump pump repair or replacers in Athens, TN

"Jim was great! He came promptly and fixed the problem. Clean and efficient. Very personable and his quote was spot on. He did the job as promised and made sure I have his contact information in case I have any future problem. I would hire him again in a heartbeat."

"Our problem was that our 500 sqft crawl space would collect water after heavy rains. The insulation was sagging and mold was developing on the wood. I contacted AFS and another company to compare bids. I chose AFS over the competitor for two reasons. 1. The sales rep Austin (with AFS), actually crawled through the entire crawl space and took pictures. The competitor did not. Austin then went through the pictures and discussed the problems we were having and suggested we add a drainage system and encapsulate the area. I told Austin that I was looking at another company to compare work and bids and would let him know by the end of the week. There was absolutely no sales pressure. Austin told me he understood and to take my time. The other company said it would be a 3-4 day job and Austin said it would be a 2 day job. 2. Both companies said they would deal with the mold. The other company would use some sort of gas to kill the mold. AFS said they use baking soda to actually blast away the mold off the wood, and then spray it with an environmentally safe solution to keep the mold from returning. Both companies would add a dehumidifier. The pricing for both companies was comparable. Primarily for the reasons above, I chose to go with AFS as I felt their presentation was much better and I liked their approach to deal with the mold. I did tell Austin that I was very skeptical because of how low the crawl space was. He assured me theyà ¢à à ve worked in smaller spaces but I was still skeptical. I emailed Austin a couple of times with some questions and he was always quick to reply with answers and even sent me the pictures he had taken when I asked for copies. As to job performance, Adam, LaMarcus, KeAndre, and Zach did an excellent job both days. Adam called me each day to let me know they were on the way and they always on time. The team was very professional and courteous. Each day they made sure the work area was cleaned up. In talking with a couple of the guys I learned that they have actually worked in spaces tighter than mine which helped alleviate my skepticism. The team was very friendly and freely answered any questions I had about what they were doing. They stayed focused on the job and had completed the entire work by 2pm the second day. I crawled in the space to inspect the work and found a clean crawl space encapsulated just as Austin had described in his presentation. Adam said when he turned on the dehumidifier it read approx. 85%. By the time I left the crawl space it was down to approx. 77%. We also tested the sump pump. Needless to say, Ià ¢à à m no longer skeptical. Everything I was told would be done was completed. I rarely write reviews but AFS deserves this one."

"Ben was so helpful and came and replaced my water heater quickly. Highly recommend! "

"Very professional and timely when I called and expressed my concerns about the foundation settling. They patiently walked me through the repair process and answered all my questions. Highly recommend!"

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"gave quote on Saturday and replaced unit on Monday"

"I am very pleased with this company. I requested a free quote to give me an estimate on the mold and water damage and the cost to repair. The employee, Vincent, was exceptional! He was on time, very curious, and patiently explained everything to where I could understand. I plan on using this company in the near future "

"I am vary pleased with the service that was received. They were quick to respond to my plumbing issue and had it fixed in a timely manner. When they arrived they were vary polite and professional as well as knowledgeable about what they were doing. Definitely a huge step up from past companies I have used, so I will definitely be using them again in the future for our plumbing needs."

"Provided needed information about well water quality"

"Took a while because plumber had a hard time getting off old connection and then had to redo his work when it still leaked. Also took two days to get him there because they don' t tell you until last minute when the plumber is coming."