Get matched with top water main install, replace or repairers in Athens, TN

"Showed up on time, and completed the install in a timely manner."

"Excellent work. Plumber found more than one lead after inspection and repaired all water lines. Highly recommend PLUMBING SERVICE, Maryville TN"

"Okay. Far to high a price for what I needed done."

"Ben was so helpful and came and replaced my water heater quickly. Highly recommend!"

"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"We bought our house 2.5 years ago and started having septic issues within the first 6 months of living here. We were pumping our septic tank about every 9 months. Since COVID and quarantine, we have been pumping every 3-6 weeks. We have been told by many that our field lines are blocked and we needed to replace them. We had hired a company in July and after having little to no communication from them for two months we decided to find another contractor. I checked Angie's List and called a couple more companies with one of them being Rapid Rooter. I called Rapid Rooter on Sunday 8/30 and Shane called me back Sunday evening, then came out on Monday 8/31 to give us an estimate. Shane offered to try and repair the lines and save us money (no other company offered to repair the lines). Shane gave us two estimates, one to repair ($3,800) and one to replace ($5,800) if they couldn't repair. We hired them Monday, they called all the utilities on Tuesday 9/1 to mark their lines, and we were on Shane's schedule for Thursday 9/3. Shane and his crew came out and completed the job. What I thought would take a couple of days, took hours for them and with extreme efficiency. They started at 8:30am and left at 3:00pm. They did try to repair the line but once it was dug up, it was discovered the old field lines went uphill (huh?) and into the forest, and were not salvageable. They communicated and showed us, and we approved the full replacement of lines. The new field lines had to be relocated to the front yard which went downhill (gravity, duh!). Our baffle in the tank had also deteriorated to nothing, so they replaced that as well. They did end up cutting through our main water line (only because it wasn't where we all thought it was), and replaced that with better material than what we previously had at no extra charge. I highly recommend Shane and Rapid Rooter. He communicated via phone, text, and constantly while here on the project. He had our project done less than one week from my first call. He was straightforward with our options and even purchased materials for two new hose bibs that we wanted installed if repair of field lines was possible. Since we had to replace and relocate the lines, we couldn't do the hose bibs at this time, but we will sure be calling Rapid Rooter out again soon, to put in the hose bibs. Lesson learned from this project is that the cheapest isn't always the best. If you want your job done right and be able to get it done promptly and on time, call Rapid Rooter to take care of you. They will have all my future business and references."

"Got done in one day as he promised. Roy is very nice and a very quick worker. I would recommend him to anyone and we will use again."

"Overall, it was a good experience. AAA put down a vapor barrier and installed a Santa Fe dehumidifier with sump pump. The result is that we can now use the stand-up basement/crawlspace to store things under the house without ruining them. This is the part that you need to know. The installation was not without problems. First, they broke an A/C drain pipe, second, they cut a sprinkler controller wire while running a PVC pipe. Here's my take, accidents happen but how does the business respond to these issues? Well, Donna was very quick to send her team out to correct the problems and they even paid for the damage to the sprinkler system. To me, that's top notch customer service. Any business can make a mistake, but how they handle it is the mark of a good company. Every time I lift the roll door and go into the basement now, I'm amazed at how cool and fresh the air is down there. No more mildew and no more smell."

"Vortex Filtration Inc is a excellent company with vast experience & knowledge in conditioning potable well water. I recommend Vortex Filtration Inc to design build and install their patented Vortex water system to solved all well water conditioning issues. My client had a problem for over tens years prior to the installation of the Vortex system. Once installed, the well water in the holding tank was crystal clear. Thanks Vortex!"

"Kyler is super professional and knowledgeable."