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"Chris came On Weds. Spent 45 minutes in the crawl space to determine what would be required. The company came the very next day to clean out the wetness and set up the drying fans and dehumidifier. Prompt and courteous, and if God forbid another situation like this occurs I will not hesitate to hire Paladin again! I made a claim to the insurance company and they sent a company to check out the issue 3 weeks later. They spent less than 5 minutes looking into the crawl space, took 2 pictures and said they would contact the insurance company and get back to me. Never did either."

"It went great and the end product was just what we wanted. There is a photo and review on their Facebook page. We made sure to have all of our needs and specs clearly worked out prior to the build. There were a couple style changes but they were easily dealt with. We plan on having more work done by All Trades Cortland."

"Choice Home Warranty presents their company as the best home warranty. The sales pitch I received on the phone multiple times and in my countless e-mails that they sent. The information stated that repairs are done at times on the same day. I did purchase the warranty in June 2023. I called for my first service on July 21st. When my washer was draining the water my kitchen sink filled up with the water the washer was draining. I was then told that the job is sent out and we wait 24-48 hours for the response with an appointment. So I waited and followed up with a call to Choice. I was told no one had accepted the job. I received a phone call from Falcon Plumbing asking if I still needed service? I said yes!! The service was scheduled on July 26th. That is 5 days after my request for service. Not the same day not right away 5 days later. The young man that came out was very efficient . He cleared the pipe and asked me to run the washer to see that the water did not back up into the sink again. Problem solved. I did pay the required $75.00 for the service. I am very disappointed that Choice sounded like it was better than other home warranty co. I realize that Choice was not concerned with getting my repair right away. I have had a home warranty on my home since I purchased it 5 years ago. I think they are just like protection plans you purchase on a home appliance. Everyone will explain how you need this so much when they are trying to sell it to you. Hoping you never need to use it...Bad first experience."

"The person that came out was very professional, on time, and came in the evening because we scheduled an appointment for the evening; which was convenient."

"Greg was very professional and respectful. Ensured to clean up leaving my yard looking like he wasn't even there. He was quick and thorough. Would hire again and recommend to anyone"

"I called Green Homes, Home Depot, and Comfort for estimates.  Prices for Green Homes and Home Depot were nearly identical.  Green Homes took more time to explain the features of the windows, show a sample, give considered opinons on options when I requested them, and didn't have extra costs that Home Depot did.  I ended up cancelling the comfort estimate.  I've used them before, and was happy to try someone else. 
They came out right away for the final measurement and gave a tentative date for install.  I called a week or so later, and they confirmed the date, which was only about 3 weeks.  Just after 5 on the Friday before the install I realized I never got a confirmation call, and they were closed so I couldn't call.  But no worries, at about 8:30 Monday morning they pulled in.  Jeff, Jeff, and Mark were great all day.  They did the rooms that I needed done first first, and the room that I  needed last last (moving some furniture around).  They got the inside work on the 12 windows, including trim replacement, done day 1.  Day 2 they arrived again about 8:30 and quickly installed the slider door, then began the outside wrapping.  In the pouring rain.  They're due back for about 1/2 day tomorrow to finish the wrapping outside. 
The windows seem like very good quality.  They missed the grids on 1 window, but the guys knew it and told me as soon as they arrived on day 1.  They installed the wrong window, and will be back out when the correct one is received.
I wouldn't hesitate to call these guys again for service. 

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"The service providers worked hard to diagnose the cause of water leaking from our bathroom exhaust ceiling fan. They located the two causes replaced and rerouted the vent hoses up in the attic. Not an easy job because of the crawl space. They also repaired water damaged ceiling spots in two locations. I was so happy to find them because I had previously contacted 3 other "handymen" to do the job who said they could do it but never called me back. TNT Improvements saved the day."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"The job was done in a timely fashion. Very professional and friendly service. I was extremely pleased with the work when completed and the price was very affordable. I will be recommending to others and I will hire again to complete more work on my home."

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