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"I had a pretty major issue in my kitchen. Matt with plumb life was able to quickly locate and fix the problem. Matt and his team were professional, courteous and nice enough to talk me through the process. I will hire plumb life for any future plumbing issues I have and would certainly recommend them to anyone!"

"Quickly repaired a major leak in main drain"

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"We were out of town when we saw on our Nest camera that our basement was flooding for the third time thanks to the City of Atlanta’s mistake. We felt helpless being away from our house, while we watched our basement flood via camera. We called Peach Plumbing and Drain and their owner and two of their plumbers were at our house within minutes. They took care of the situation until we could get home, and liaised with the City’s crew when they arrived on site. We had to have some plumbing repaired because of the issues caused by the city, and they took care of us in the best way possible. Their impeccable work, attention to detail, and thoroughness resolved our issues completely. They’ve been our first call for everything in the weeks following our problems with the city. They even found some things that the city hadn’t repaired correctly on the city’s side when they ran a camera on the line. We were able to send this footage to the city and have them fix everything once and for all, all thanks to Peach Plumbing and Drain. Chip, Daniel and Steve have saved us from what could have been an even bigger headache. They truly go above and beyond, and I would recommend them to anyone in need of an exceptional plumbing company with reasonable prices!"

"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."

"Very convenient. Quick response to a weekend emergency without overcharging. Will likely call them again for future plumbing needs."

"We had an issue with sewer line back up into our finished basement. I called this company and they came out to inspect the situation and give us a quote. I was very busy at work that day and couldn't be there to meet them at the property. They said, "no problem, we'll take a look and get back to you."  They called about two hours later and explained everything to me. They sent a video so I could see what was going on and the hydro-jetted the line to clear the issue. Then we had a similar problem just this month. I called them and they encouraged me to work with Dekalb county to get the line under the sidewalk and road cleared. The video they provided helped and Dekalb came out and did the work. Not many companies will tell you that they "don't want to sound like they're turning down business, but ethically there are other issues going on here."  The bottom line is they could have shown up and provided the same service again but they knew there were other issues going on and talked me through how to talk to the county. In addition, these guys always respond in a timely manner. if you call at 9 am on Saturday, they call you back. You send an email on a weekend  at 5 pm, you get an email back or a phone call. They might be a bit more expensive than other providers but they're honest and ethical."

"Coolray-Mr Plumber Plumbing repair by Frederick Mortis was done right. Knowledgable tech. Great customer service."

"They did french drains for us..they did a great job."